Engaging the Quiet Chiefs
When I took over Lucent’s Government Operations, I was confident in our ability to turn around the unit in part based on many great suggestions made by a group of strong, vocal employees in Washington, DC and Greensboro, NC. By and large, these employees were visible and forceful in sharing their views of what it […]
The 36-point Checklist For Being A Real Chief
Conventional wisdom about Chiefs is all wrong. It says Chiefs are special. Chiefs are chosen. Chiefs have titles. And only those with the power and influence at the top can truly be Chief. Fresh out of business school, I aspired to be Chief. I worked hard to move up the ladder in the hope […]
10 Opportunities for Viral Engagement in the Workplace
Companies are not getting the best returns possible. They are leaving money on the table. But the problem is not with returns on financial capital—it’s human capital that’s left behind. Estimates go as high as $370 million in lost profits annually in the United States. Specifically, the lack of employee engagement is resulting in huge […]
The Return on Investment of Gender Balanced Leadership
Many strong arguments have been made by authors Gerzema, Sandberg, Grant, Herman, and others for an increase in the number of women in business leadership roles, including at board, C-suite, and general management levels. But here are the simple, research-based facts: Women make companies smarter. Women make companies more profitable. Companies with more women outperform those with fewer women across a range of […]
A New Definition of Sustainable Success
My dad once said that any baseball player can have a good season, but it takes a different kind of focus to be great throughout his entire career. The goal of any athlete should be sustained excellence, Dad said. He also taught me that in business, the same rule applied. As a career HR professional, […]
A New Measure of Business Success
We are currently facing some of the most difficult global challenges in a generation: inclusion, recession, and depletion. Inclusion: nearly three billion people will enter the global middle class in the next 20 years. Recession: the global economy is still feeling the effects of the 2008 financial meltdown. Depletion: the climate is warming, which is […]
Business Growth from the Inside Out with Mindfulness
Employee engagement is a constant struggle that seems to be getting worse. The New York Times described the problem, yet again, just last month in an opinion article on employee burnout. The article reports that Harvard Medical School psychiatrist and assistant clinical professor Srinivasan S. Pillay surveyed a random sample of 72 senior leaders and found that almost every […]
Being Chief – Unlocking Your Power
Rick Miller describes how Chief titles are widely used today for people with power, but don’t accurately reflect what it means to be a Real Chief. He asserts that Being Chief is about making a choice rather than gaining a title. Watch Rick speak here to learn how to unlock your power and be a […]
