Jan-Benedict Steenkamp is the Knox Massey Distinguished Professor at Kenan-Flagler Business School, University of North Carolina at Chapel Hill. He is the author of "Time to Lead: Lessons for Today’s Leaders from Bold Decisions that Changed History." www.jbsteenkamp.com"
As a means to success, disruption has become an ambitious goal for many leaders, despite the complex nature of doing it well. Disrupting established ways of doing business yields impressive results, often signaling industry-wide pivots. But it’s not easy to bring about major change, particularly in legacy entities that intrinsically don’t like change. So when […]
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