James Ferrell is a co-managing partner at the Arbinger Institute, founded in 1979 to improve organizational effectiveness and conflict resolution. Arbinger’s programs and methodology are based on four decades of research in the psychology of human behavior and motivation as well as practical experience with clients.
Many years ago, I took part in a three-day conflict resolution between Palestinians and Israelis in the Middle East. Arbinger’s international bestseller on conflict resolution, The Anatomy of Peace, had just been released, and the Shimon Peres Center for Peace in Tel Aviv had gathered a group of Palestinians and Israelis for an interaction, sponsored by […]
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