5 Questions Every Leader Should Ask Before Hiring

Yes, this is a difficult hiring environment, but quick decisions to fill job openings will have major consequences on your time while dealing with employee issues like engagement, absenteeism, workman’s comp cases, turnover and more.  

Here are Five questions to answer BEFORE you make any hiring decision.

  1. Will this candidate add talent to the team?
  2. Will the candidate take ownership of their job responsibilities?
  3. Will this candidate get along with the other team members?
  4. Can I manage this candidate?
  5. If hired, how can I help this candidate learn, grow, and succeed – quickly?

If you answer these questions honestly, your new hire will have a better chance of fitting your management style, being a productive member of the team, and embracing the company’s culture.  Additionally, you will have more time leading the team and less time trying to fix a poor hire.  Benefit: Less turnover and more employee engagement.

Note: You can improve your hiring skills by writing your answers down and reviewing your notes in the future.

5 Questions Every Leader Should Ask Before Hiring

Yes, this is a difficult hiring environment, but quick decisions to fill job openings will have major consequences on your time while dealing with employee issues like engagement, absenteeism, workman’s comp cases, turnover and more.  

Here are Five questions to answer BEFORE you make any hiring decision.

  1. Will this candidate add talent to the team?
  2. Will the candidate take ownership of their job responsibilities?
  3. Will this candidate get along with the other team members?
  4. Can I manage this candidate?
  5. If hired, how can I help this candidate learn, grow, and succeed – quickly?

If you answer these questions honestly, your new hire will have a better chance of fitting your management style, being a productive member of the team, and embracing the company’s culture.  Additionally, you will have more time leading the team and less time trying to fix a poor hire.  Benefit: Less turnover and more employee engagement.

Note: You can improve your hiring skills by writing your answers down and reviewing your notes in the future.

10 Ways You Shouldn’t Go About Hiring an “A” Player

Companies want to hire high impact “A” players. To accomplish this goal, senior executives and HR have developed detailed hiring methods. 

However, within the company, there are always managers who want to short-circuit the process.  There are no shortcuts when hiring “A” players. Here are 10 ways not to hire an “A” player:

  • The hiring manager does not have a clear picture of the job’s current and future needs, challenges, and goals.
  • The hiring manager is unprepared or arrives late to the interview.
  • The hiring manager seems distracted, stressed, or impatient.
  • The hiring manager hires based on first impression.
  • The hiring manager is intimidated by the candidate’s qualifications.
  • The hiring manager is not an “A” player.
  • The hiring manager is living in a “that’s the way we have always done it” world.
  • The hiring manager has an antiquated “I’m a good judge of character” attitude.
  • The hiring manager talks too much during the interview.
  • The hiring manager thinks their current hiring skills do not need to be changed.

The world is changing at speeds never seen before. Whole industries are experiencing revolutionary change. Is the human side of your hiring process keeping up? Is hiring your competitive advantage?

10 Business Leadership Lessons For Politicians

Politicians are not the best role models. Often, they are self-serving individuals obsessed with their own job security.

Social media lets us watch them say one thing and do just the opposite. Rather than lead effectively, politicians simply call each other names. The world would be a better place if politicians remembered these 10 leadership principles.

  1. Tunnel vision – do not surround yourself with people who only think like you. Add diversity to broaden your scope.
  2. Likeability – you cannot always be the nicest person in the room.
  3. Decisions – don’t let your ego get in the way of a good decision.
  4. Trust – if your team does not trust you, then you are just a bully.
  5. Followers – 20-30% of the people will follow anyone.
  6. Communication – talk is cheap – action pays the bills.
  7. Respect – it is earned over many years but can be lost in seconds.
  8. Leadership – lying and creating fear is not leadership. It is chaos.
  9. Courage – do the right thing. Make the tough decisions even if it means losing some of your status.
  10. Integrity – stand up for what you believe. Be the role model you want your children to follow.

Let’s hope more politicians remember that they are role models for current and future generations.   

10 Business Leadership Lessons For Politicians

Politicians are not the best role models. Often, they are self-serving individuals obsessed with their own job security.

Social media lets us watch them say one thing and do just the opposite. Rather than lead effectively, politicians simply call each other names. The world would be a better place if politicians remembered these 10 leadership principles.

  1. Tunnel vision – do not surround yourself with people who only think like you. Add diversity to broaden your scope.
  2. Likeability – you cannot always be the nicest person in the room.
  3. Decisions – don’t let your ego get in the way of a good decision.
  4. Trust – if your team does not trust you, then you are just a bully.
  5. Followers – 20-30% of the people will follow anyone.
  6. Communication – talk is cheap – action pays the bills.
  7. Respect – it is earned over many years but can be lost in seconds.
  8. Leadership – lying and creating fear is not leadership. It is chaos.
  9. Courage – do the right thing. Make the tough decisions even if it means losing some of your status.
  10. Integrity – stand up for what you believe. Be the role model you want your children to follow.

Let’s hope more politicians remember that they are role models for current and future generations.   

Is Hiring Your Weakest Link? Here Are Some Reasons Why

Does this sound familiar?…

  • You have a “B” manager trying to hire “A” players.
  • Managers make their hiring decision based on the first impression.
  • Manager and candidate bond because of similar likes (i.e., sports, college football, etc.), rather than the candidate’s qualifications.
  • The manager says: “Please sit down while I read your resume.”
  • The manager hires based on “I’m a good judge of character.”

This happens every day — even in the best companies. Too often, well-intentioned managers are the weak link in your hiring process. And the cost is enormous, including lost sales, poor customer service, safety issues, lower employee engagement, etc.

Training, while important, may not be the solution because most managers resort back to their old habits. How to help hiring managers:

  1. Job descriptions are sooo yesterday. They are essential, but not strategic. They provide only basic info — work history, education, and the job’s duties and responsibilities, etc. Have the manager complete a Job Outlook form. Prior to starting the hiring process, capture the hiring managers’ strategic thoughts about the open position in writing and with their signature.
  2. Review your pre-hire assessments. Are you using yesterday’s tools for a vastly different business model (i.e., remote workers, Zoom meetings, work/life balance issues, etc.)?
  3.  Understand that there are two types of onboarding. The formal one is where the candidate learns about the company’s vision, mission, procedures, benefits, and products. The informal onboarding is where the current employees teach the new person “the ropes.” If not aligned, it will directly affect the new employee’s success with the company.

Is Hiring Your Weakest Link? Here Are Some Reasons Why

Does this sound familiar?…

  • You have a “B” manager trying to hire “A” players.
  • Managers make their hiring decision based on the first impression.
  • Manager and candidate bond because of similar likes (i.e., sports, college football, etc.), rather than the candidate’s qualifications.
  • The manager says: “Please sit down while I read your resume.”
  • The manager hires based on “I’m a good judge of character.”

This happens every day — even in the best companies. Too often, well-intentioned managers are the weak link in your hiring process. And the cost is enormous, including lost sales, poor customer service, safety issues, lower employee engagement, etc.

Training, while important, may not be the solution because most managers resort back to their old habits. How to help hiring managers:

  1. Job descriptions are sooo yesterday. They are essential, but not strategic. They provide only basic info — work history, education, and the job’s duties and responsibilities, etc. Have the manager complete a Job Outlook form. Prior to starting the hiring process, capture the hiring managers’ strategic thoughts about the open position in writing and with their signature.
  2. Review your pre-hire assessments. Are you using yesterday’s tools for a vastly different business model (i.e., remote workers, Zoom meetings, work/life balance issues, etc.)?
  3.  Understand that there are two types of onboarding. The formal one is where the candidate learns about the company’s vision, mission, procedures, benefits, and products. The informal onboarding is where the current employees teach the new person “the ropes.” If not aligned, it will directly affect the new employee’s success with the company.

Your Hiring Manager May be Your Weakest Leadership Link

Does this sound familiar?

  • You have a “B” manager trying to hire “A” players.
  • Managers make their hiring decision based on the first impression.
  • Manager and candidate bond because of similar likes (i.e., sports, college football, etc.), rather than the candidate’s qualifications.
  • Manager says: “Please sit down while I read your resume.”
  • Manager hires based on “I’m a good judge of character.”

This happens every day – even in the best companies. Too often, well intentioned managers are the weak link in your hiring process. And the cost is enormous – lost sales, poor customer service, safety issues, lower employee engagement, etc.

Training, while important, may not be the solution because most managers resort back to their old habits.  How to help hiring managers:

  1. Job descriptions are sooo yesterday! Essential, but not strategic. They provide only basic info – work history, education and the job’s duties and responsibilities, etc. Have the manager complete a Job Outlook form. Prior to starting the hiring process, capture the hiring managers’ strategic thoughts about the open position in writing and with their signature.
  2. Review your pre-hire assessments. Are you using yesterday’s tools for a vastly different business model (i.e., remote workers, Zoom meetings, work/life balance issues, etc)
  3. There are two types of onboarding. The formal one is where the candidate learns about the company’s’ vision, mission, procedures, benefits, and products. The informal onboarding is where the current employees teach the new person “the ropes.” If not aligned, it will directly affect the new employee’s success with the company.

Your Hiring Manager May be Your Weakest Leadership Link

Does this sound familiar?

  • You have a “B” manager trying to hire “A” players.
  • Managers make their hiring decision based on the first impression.
  • Manager and candidate bond because of similar likes (i.e., sports, college football, etc.), rather than the candidate’s qualifications.
  • Manager says: “Please sit down while I read your resume.”
  • Manager hires based on “I’m a good judge of character.”

This happens every day – even in the best companies. Too often, well intentioned managers are the weak link in your hiring process. And the cost is enormous – lost sales, poor customer service, safety issues, lower employee engagement, etc.

Training, while important, may not be the solution because most managers resort back to their old habits.  How to help hiring managers:

  1. Job descriptions are sooo yesterday! Essential, but not strategic. They provide only basic info – work history, education and the job’s duties and responsibilities, etc. Have the manager complete a Job Outlook form. Prior to starting the hiring process, capture the hiring managers’ strategic thoughts about the open position in writing and with their signature.
  2. Review your pre-hire assessments. Are you using yesterday’s tools for a vastly different business model (i.e., remote workers, Zoom meetings, work/life balance issues, etc)
  3. There are two types of onboarding. The formal one is where the candidate learns about the company’s’ vision, mission, procedures, benefits, and products. The informal onboarding is where the current employees teach the new person “the ropes.” If not aligned, it will directly affect the new employee’s success with the company.

Why This Disgusting Job Has One of the Highest Retention Rates

Yes, that Roto-Rooter! (I promise, this relates to hiring)

Recently, I had this company fix a clogged sewer line. Luckily, the problem was small, but the repair people reminded me of a valuable lesson.

While their machine was working, I asked the two Roto Rooter employees: “So, how long have you worked for the company?” Their answer floored me. One of the remote employees had worked for them for 18 years, and the other for 12. They were intelligent, professional, and capable individuals who had spent years making their living unclogging drains.

Most people would not want their jobs. Yet, these two men were proud to be working for their company. I asked: “What makes this company so special?” During our conversation over the next 10 – 15 minutes, this is what I learned:

  • The General Manager is honest, capable, employee focused and fair.
  • The company gives them the tools and the training they need to be successful.
  • The company communicates effectively and includes them in the company functions.
  • The pay and benefits are good.
  • The company keeps their service vans and equipment in good shape.
  • The company cares about them and respects their efforts.

I called the General Manager to congratulate him for having a work environment that the remote employees were proud of. We talked for several minutes and then, I asked, “where do you get your new employees?” Without hesitation he said: “Almost 100% are referrals from our current employees.”

Unclogging drains is a dirty, smelly job with long hours and difficult weather situations. But Roto-Rooter in St Louis retains good people because they focus on doing the right things. They treat their employees with respect. The net result – a growing, profitable company with low turnover, an engaged workforce and good customer service.

Today’s employees are saying: “Validate me as a person or lose me as an employee.” Do you have a turnover problem?

0