Leadership culture is the collective actions of formal and informal leaders acting together to influence organizational success. Yet, it’s not simply the number or quality of individual leaders that determines organizational success, but the ability of formal and informal leaders to pull together in the support of organizational goals that ultimately makes the difference.
Stop building urgency around the nature of a proposed change. Instead, create the right amount of urgency around how that change can occur. By doing this, you will quickly become
Now is the time for true champion leaders to lean in and shine. This is how great leaders build back after defeat. There is no question that over the past
When a threat seems clear to you, it’s hard to believe others will deny it. Yet intelligent people deny serious risks surprisingly often. A case in point example comes from
At its essence, communication is storytelling. And when the goal of communication is to persuade, the simple matter is that the person who tells the best story wins. In 1949,
Let’s start with two important leadership principles: 1) There is a good service person inside almost every front-line server; and 2) just as customers can stand on the outside and
The pandemic has had a significant impact on the way we all operate. For sport, events have been postponed or canceled; athletes have been unable to compete, and revenue has
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