Everything You’ve Been Taught About Leadership is Obsolete

I just completed another SMART Power Academy for 25 inspiring women leaders. In the few days since it ended one of our graduates who works for large tech company applied for, interviewed, and got a significant promotion in a career area that exactly aligns with her passion. Another participant quit her good job with an awful travel schedule to pursue a great career that will keep her close to home. 

The main thing that seems to happen is that participants get clear on what they really want and discover they have they have both the courage and practical planning ability to turn their vision in to reality. As I mentioned before I have never done anything that just had so much immediate work and life-changing impact. So yes, I am stoked!

In a few days I will be presenting several workshops at the Woman In Technology International Summit in Silicon Valley. I will also be conducting a keynote interview with Patricia Arquette, the Oscar-winning actress who is an articulate activist for equal rights and equal pay for women.

I spoke with her yesterday and she is fired up.

Let me be clear… I am not anti men. I am pro women. I am rigorously training women for important positions in leadership for two reasons.

First, virtually everything you’ve been taught about leadership is obsolete. For over 30 years I have been coaching CEOs of major corporations. Many of them have been very good leaders. A few have been excellent. But leadership today is much more difficult than it was when I started building a leadership development business with Stephen Covey in 1982.

Leadership is more challenging today because new technology has created a business environment that is volatile, uncertain and drenched in mind-boggling complexity. What it takes to lead an agile team and an innovative organization requires a different mindset and skillset than the hard power, male style of the 20th century. Most people still do not understand this.

Second, most women are much better at positive innovation. Positive innovation is based on 360° empathy. Empathy for consumers, employees and communities. Positive innovation is just that. . . positive. Positive innovations improve our quality of life. Negative innovations are stupid ideas implemented to make money in ways that are obnoxious to customers, exploit employees and harm the environment. Airlines who charge for passenger baggage and adequate legroom make lots of money on this negative innovation. Drug companies who drastically increase drug prices for old but vital medicines are simply pigs. Most of today’s leaders do not distinguish between positive and negative innovations. That is not leadership. It is leadershit. And it is everywhere.

So, we need a revolution in leadership. Now!

Here’s why. Soon after we launched the business Stephen Covey and I walked out of a session where he was helping business leaders craft a corporate mission statement. I asked Stephen if there was a universal mission statement. Something like a general purpose statement for business. He immediately replied “The purpose of business is to improve the quality of life and economic well-being of all stakeholders.” That was a “wow” for me. We used that as a template to help leaders think about the difference they were trying to make in the world. I found it quite inspiring. It was great to convene a group of senior leaders and listen to their moral ambitions. Sadly, it later became apparent that most mission statements were just wall plaques of unfulfilled promises.

At the same time we were trying to change company cultures with the 7 Habits of Highly Effective People, Jack Welch, the hard power CEO of GE was telling business leaders the only purpose of business was to increase shareholder value. That is, make money anyway you legally can. And if you want to make money illegally simply change the law. During Jack’s tenure GE paid fines for bribery and toxic waste dumping, and gutted their R&D budget in a continuous tornado of financial engineering that increased Jack’s wealth. ‘Neutron Jack’ also   pioneered the practice of firing people to increase profits in profitable divisions. No one would have done that before. It proved to be one hell of a negative invitation.

Jack’s message won and Stephen and I lost. Sure, the 7 Habits are great for your personal life but it didn’t change the culture of corporations. The quality of work-life in most organizations today is far worse than it was 25 years ago.

Our jobs are perpetually insecure and people are working harder for less because short-term profitability has become a substitute for strategy and value creation. Today our entire economic culture rewards hard power. This is killing our confidence in capitalism, our politics and our institutions. Hard power is rooted in unlimited self-interest. It is simplistic, short-term and amoral. Ultimately it is lethal.

In the last 3,400 years men have been at war 92% of the time. When men were fighting on horses with spears violence was limited. Today, a single person can instantly kill thousands. And hard power political leaders and terrorists are capable of killing millions. The violence that hard power industrial leaders bring to our environment is already changing our climate and polluting our children’s future.

The reason for all of this is that our beliefs about leadership are wrong. In a recent survey of 150 CEOs the three leadership characteristics attributed to success were competitiveness, decisiveness and confidence. There is no doubt that corporations reward people who exhibit these characteristics. The problem is leadership research reveals that these factors have almost no impact on business success.

It’s also sobering to realize that Hitler, Mao, Stalin and Bin Laden were all competitive, decisive and confident.

We need a new leadership model. It is called Smart Power.

It incorporates the disciplines of hard power and the wisdom and value creation of soft power to stimulate positive innovations that will fully engage customers, inspire employees and create a better future for children.

The 2Oth century genius, Buckminster Fuller said that we need a world that works for everyone or we will create a world that works for no one.   My direct experience, leadership research and neuro-science confirm that a “WE” world will only emerge when more women who lead with the strengths of women are elevated to boards of directors and senior positions in our major corporations.

The key is to recruit and elevate women who have developed their soft power strengths rather than try to find blue-brained women who are simply mimicking the authoritarian power styles of most men.

The most common and dumb advice given by male mentors is to act like a man. That is the worst advice a woman could possibly act on. We don’t need women to “lean in” to a failing system. We need women to stand up for a vision of sustainable abundance.

Look, I am not promoting women in leadership because I’m a feminist or a social activist. I advocate for and train women leaders because they have brains wired to deal with the challenges of our age. The reason women will make the difference this necessary revolution needs is that science confirms that most women have more C.O.R.E. intelligence than most men.

C: Contextual intelligence is the ability to make urgent decisions in the context of the bigger picture. It enables people to anticipate unintended consequences and network effects. This is vital for success in today’s hyper competitive world.

O: Operational intelligence is the ability to anticipate the level of human, financial and technical resources necessary to implement an innovation.

R: Relational intelligence is the ability to read team members and keep them aligned and engaged.

E: Emotional intelligence is the ability to understand your impact on others and develop more effective ways of communicating and influencing.

If you doubt whether C.O.R.E. intelligence matters, consider this. There is absolutely no evidence that elevating more men into leadership increases growth and profitability . . . but adding more women leaders to the top of business organizations does exactly that! In fact, when women leaders constitute a third of the leadership level in organizations those organizations become more effective in achieving whatever goals it has. This is true in business, government and nonprofits, (insert link to book Broad Influence.)

So, what if women’s C.O.R.E. intelligence is at the heart of the leadership revolution we desperately need? What if there were something real called the Woman Effect . . . WE . . . shouldn’t we make it a priority?

If capitalism is to be saved from its own excesses, it will only be because women who lead like women create new standards of success and make men better leaders.

My goal is to partner with universities and organizations to teach 1,000 women how to teach other women to use Smart Power to accelerate a positive leadership revolution.

If you want to know how you can help send me an e-mail at info@willmarre.com

The woman effect . . . moving from me to we. It’s vital to the future of civilization.

 

Please Don’t Give Your Money to Your Children

Dad was swindled out of his sizable net worth before he passed. It was truly heartbreaking for him but a blessing to me. Study after study shows that inheriting a sizable fortune has a terrible effect on the vast majority of the unearned rich. 

It seems that what makes us strong is self-reliance. What makes us weak is feeling dependent. When I started the American Dream Project nine years ago I wanted to know what pursuits led to happiness.

I surveyed over 26,000 people and interviewed hundreds. What I discovered now seems obvious.

The value of the American Dream is in the daring pursuit of happiness far more than inheriting it. In fact, that’s what I discovered. You can neither bequeath nor inherit happiness. So we should quit trying to. I have served on several non-profit boards filled with “trust fund babies.” I have also raised investment funds from “lucky” inheritors of fortunes. Believe me; these mostly nice instant millionaires aren’t very lucky at all. Many of them are smart and extremely well educated. What’s missing is nothing less than self-respect, and self-respect is essential to happiness.

More than any external circumstance, it’s our inner opinion of ourselves that determines our contentment. The problem with inheriting serious wealth is it makes the receiver feel like they are worth-less. They live with a question of whether they could have earned what is theirs. And most seem to cover up that self-doubt with either arrogance or meekness.

I know many wealthy families that have tried to steer their children into productive lives by establishing family foundations to focus on doing good. It is a noble idea; yet I still find even with good intentions, the children philanthropists carry a certain sadness that comes from missing out on the challenge of self-determination and inner victory of finding their own path. I was lucky.

My parents paid for my college education, my first new car, and bailed me out of a few tight spots caused by life emergencies. They also allowed my first business to crater, to move my young family in with them when I was broke and couldn’t find work, and allowed me to also completely find my own career path. Instead of money my parents gave their amazing example of personal vision, resilience, and grit.

Mom and Dad refused to make decisions for me and refused to offer unsolicited advice. Instead Dad constantly encouraged me to try stuff – to quit apologizing for myself, quit trying to please everyone, and to forge my own path up the mountain. He said, “You’re a good man, what you want is good… don’t be afraid.” I grew up in a home of “just do it” –  before Nike put it on a t-shirt. The lesson I learned is that as parents I believe we are too quick to try to save our children from necessary suffering. The kind of suffering that makes us mature, responsible, and moral. Developmental psychologists tell us the most important thing we can teach our kids is to clean up their own messes.

This is the essential path to self-respect. Of course there are times when children need a boost. But they want to and need to stand on their own feet and create their own lives. I am very fortunate. I’ve raised six children to adulthood. They are all independent and are excelling at vastly different, fascinating work… careers I would have never chosen for them.

Most of them started working part time in high school and continued through college and some through graduate school. They needed to because we didn’t give them personal spending money. We just decided that what they would learn from working in retail or in restaurants or even a book binding factory would be as important as what they would learn in the classroom.

It wasn’t always easy. My youngest daughter went to a college filled with wealthy kids. According to her she was the only one with a part time job and without a daddy-paid credit card. Of course it made me feel bad, but I gritted my teeth and when she turned 25 she thanked me. There is of course more to raising children than self-reliance, but I believe it’s the bedrock skill of life.

It’s the essential gift a parent can provide. So my painful coaching advice to my super high-achieving clients, many whose children drive BMWs, go to Ivy League schools, or have never worked for an hourly paycheck is please give all your money to an exceptional social enterprise focused on solving the root cause of a terrible problem.
As for your children, give them the gift of your time, your love, your enthusiasm, and self-reliance. They may gripe about having to pay for their own lives, but it’s the path most likely to enable them to love their own lives. It’s the pursuit of happiness that makes us happy.

 

15 Cringeworthy Minutes With Mom That Could Save Your Career

It’s natural to want to be liked. People who say they don’t care what other people think are generally lying. And that’s good because people who really don’t care are sociopaths. 

But people who care about the feelings of others have a difficult time managing performance.  We tend to put the warmth of our relationships higher than the strength of performance. In business, this orientation is career limiting. In life it is simply frustrating. All too often we find ourselves tolerating the intolerable.

I was marinating in these thoughts yesterday afternoon after I left the office of a star client who is a recent graduate of the Leadership S.P.A.  I was struck by a story told to me by my client’s female boss about coaching her daughter into college. Last year she found herself nagging her senior in high school to schedule her SAT test, finish her applications, write her essays, meet with alumni and all the other crazy things that are required to get into a desired university. (Hell, the process itself is so difficult anyone who completes it ought to be admitted!)

Well, she of course discovered what everyone discovers about conventional nagging. The more you invest in nagging, the greater the negative returns in your relationship. You might temporarily get what you want but the person you’re nagging will avoid you the way Superman runs from kryptonite. Being a SMART leader she came up with a way to save her relationship and still be a performance coach to her daughter.

She told me that she and her daughter agreed that between 7:30 and 7:45 PM every Monday night would be “college catch-up.” For those 15 minutes mom could go over her checklist, ask difficult questions, make suggestions, and propose offers of help. She said this caused her to be very well prepared and the result was total success. Her daughter was accepted at a desired college and their mother-daughter relationship was actually strengthened.

I call this “positive nagging.”  It is an essential strategy for an empathetic person who needs to lead others and coach performance. It is based on three specific elements.

1. Positive Intention. Brain science has proved that human beings and higher mammals give off brain vibes. That’s right, vibology is really a science.  Of course it doesn’t go by that name.  It falls under the new science of consciousness studies. Neuro-scientists now have ways of measuring the subtle biological changes of people who are the subject of the concentrated thoughts of others. Changes in brain waves, skin sensitivity, micro sweat, pupil dilation are all examples of what scientist can now observe when people feel the thoughts and intentions of others with words being spoken. The great psychologist Carl Rogers encouraged people to improve their relationships by holding the other person in what he called “unconditional positive regard.”  This doesn’t mean that you approve of everything that other person is doing.

It simply means that you actively focus on wishing for the health, well-being, happiness and success of the people you are tempted to nag.  I know that sounds obvious, after all we nag people because we care about them. So holding a positive intention for them should be easy. What’s hard is to give people we depend on and work with the room to find “their own best way” to succeed. It’s wise to remember that everyone’s success style varies. The fundamentals of success include goal setting, commitment, disciplined effort, responding to feedback, adaptation and grit. But the “way” people employ those fundamentals are as different as their fingerprints. So our coaching challenge is to keep the people we are tempted to nag focused on the goal while they feel your advocacy but not your control or micromanagement.

2. Set up an agreed time to offer feedback. Google’s analytical study of effective coaching found that the best interval for formal feedback is weekly. People who are trying to achieve goals actually want weekly feedback. Formalizing the time and process is helpful because you set the psychological context that enables you to be frank and candid (strong) without damaging the relationship. This is the key difference between nagging and coaching. Nagging feels like constant judgment. It is emotionally exhausting and creates defensiveness, excuse making and passive-aggressive defensive maneuvers. When you establish a formal time to discuss commitments and performance it also allows you to be a warm advocate outside the formal feedback time without compromising your authority and ability to drive performance.

3. Studies of effective feedback have concluded the most effective coaching is the result “high contrast feedback.”  That means you contrast positive behaviors and outcomes with negative behaviors and outcomes.  At work it might sound like this. “Today when you were on time for our work session everyone really appreciated it. You set a very powerful, positive tone and your promptness communicates that you value everybody else’s time. You’re so important to these sessions that we really can’t start without you. One thing that isn’t working is you leaving the meeting to take phone calls. We really need your full participation and everything stops when you leave the room. So can I count on you to be on time and fully focused?” High contrast feedback is based on the principle of telling people what you do want and what you don’t want. You can state it as “What really makes a positive difference is… And what doesn’t work for me is…”  I have personally coached scores of leaders to use the phrase, “This isn’t working for me and I need to talk to you about it. . . ” as a way to get into a difficult conversation where contrast feedback can be very effective.

The old-school method of the feedback sandwich has been debunked by research. The sandwich method is to say something positive, then deliver the real feedback and then say something positive. The problem is that often the positive messages are irrelevant. It doesn’t work to say, “That’s a good-looking shirt, by the way your presentation stunk but at least you have shiny shoes.” The power of high-contrast feedback comes from clearly describing demonstrated behaviors that are positive and demonstrated behaviors that are negative. If this feedback is delivered with a positive intention and advocacy for growth a psychologically healthy human should welcome it.

Of course some people just refuse to listen to or accept constructive feedback of any kind.You cannot take responsibility for the negative emotional response of respectfully delivered feedback. If you do, other people’s dysfunctional emotions will control your life and destroy your effectiveness as a leader.

You can be both strong and warm. That’s what great leaders are. It is at the core of SMART Power leadership. It is a universal tool for effectiveness.

It can even help your kids get into college!

 

Beauties and the Beasts – Why I Advocate for Women

A lot of people ask me why am I such an advocate for women in leadership. My answer is “science.”  For over 30 years I have worked with inspiring mentors and partners like Stephen Covey attempting to convert the world’s leadership class to becoming conscious capitalists. It didn’t work.

Oh, I know that efforts such as B Corporations, and social enterprises are popular ideas among micro-entrepreneurs. But that’s not where the real power is.

The morals that run the big money centers in New York and London set the rules for virtually all our institutions – business and government. And the number one rule is to do anything you can get away with to maximize personal wealth. It is so simple.

Sacrifice the goose to get as many golden eggs as you can right now. We are the goose. And our future and our children’s future are being cooked right before our eyes.

As I looked more deeply at the reasons why many privately decent leaders succumb to the rules of Wall Street what I see is simply “men at work.” Neuroscience and gender expert Dr. Larry Cahill recently stated that the “long-standing belief that men’s and women’s brains fundamentally operate the same is wrong. The last 20 years have been historic due to an explosion of data that reveal fundamental differences.” He is quick to point out that although men and women’s brains look the same from a biological distance, the way they process stimulus is different.

One key difference in the way most men’s and women’s brains differ is that women tend to process what’s happening in the outside world through memory, values and judgment and men tend to interpret the world through a lens of immediate self-interest and emotion. This all happens through a sorting process in our prefrontal cortex that sends messages to different areas of our amygdala decision center. This is likely to be the reason why impulse control is such a problem for males and why men commit 97% of violent crimes. It is also the likely reason that our own country has been at war or armed conflict for 219 years out of our 240 years of existence. In 93% of these cases our country initiated the armed violence. (How is that for a shocker? source: Danios)

So my first reason for being a strong and unwavering advocate for women in leadership is because I believe they actually have an advantage in the way they think.

When capitalism philosopher, Adam Smith was alive there were approximately one billion people on earth.  We had seemingly endless resources. So the mad pursuit of self-interest had a big cushion against its excesses. Today we have 7½ billion people and crazy powerful technology that make the suffering that one person can cause absolutely frightening. This new set of facts makes the widely accepted idea that scaling selfishness will lead to the best possible future fatally flawed.

Nuclear proliferation, climate change and yes, modern-day slavery are all indicators that a more collaborative approach to human life ought to produce more positive innovations then a competitive one.

There is compelling leadership research from both McKinsey and Bain & Co that women consistently demonstrate stronger systems thinking than men. Women more carefully consider unintended consequences and the human impact of decisions up-and-down the value chain of any complex organization. Women also more carefully consider impacts on the community and society from developing new products and policies than most men. In study after study we find that the women’s strengths of customer and employee empathy, collaboration and design thinking are superior capabilities in today’s volatile marketplace.

When I have the opportunity to work directly with women I focus on two things:

  • Take the wheel. Women are so used to helping other people achieve their goals they often don’t devote their energy to developing a clear vision that they can define and promote. This is a huge problem.  Creating a compelling vision is the first rule of leadership.  Much of what I do is give women the permission to develop their own goals and put them on the leadership agenda.
  • Make a compelling case. Women need to increase their influence. Trying to get a word in edge-wise is not enough. I encourage women to insert themselves early in meeting agendas, teach them the body and voice language of confidence and show them how to use data and evidence to contrast the cost of failure to the financial rewards of investing in their ideas. This influence cocktail usually motivates the most stubborn, status quo hugging leadership teams.

My goal is simple.  I want a better world for my nine grandchildren.  I want a world with less suffering and more opportunity for all. I want a beautiful world in which nature thrives. I want a world that is a psychologically and physically healthy place to live. I want a world with more tolerance, compassion and kindness. What I really want is a world of sustainable abundance because if we don’t have a world that works for everyone, in time we will have a world that works for no one.

In all my decades of direct experience with senior leaders of major corporations only the rarest of men have had these goals impact their decisions. Conversely, these noble ideals are the inner voice that guide the minds of virtually every woman I have ever coached or trained. Thus my drive to make women’s voice is louder.

We are running out of time.  We need more women in senior positions of every institution in our world. And in time we will have more men who think more like women.

So why am I such an advocate for women leadership? It’s simple… because it is our best hope for a better future. . . maybe our only one.

 

One More Thing Men Have Stolen from Women

As I continue to crusade for women’s voices to be heard in some of our largest businesses I nearly always come across the common complaint that women feel unheard and undervalued. This isn’t a new problem. 

You find it in the earliest writings by women beginning around 1000 BC.  The first novel written by a woman dating from that period, The Tale of Genji complained about being an invisible wife to a polygamist husband.  So yes, feeling undervalued has a long and rich history.

Just last week a Ph.D. woman engineer told me about a recent conversation she had with a male engineer in which she suggested a solution to a problem that was driving a key customer crazy.  She said, “Within two minutes the guy I was talking to said, wait a minute what if we try…and it was my damn solution.  No one else was on the call. But he couldn’t help himself.  He just acted like he was the smart guy who came up with it. He didn’t even bother to rephrase my solution…he just claimed it as his own as if I had said nothing!”

Sound familiar? Well, consider this.

Design thinking is a red-hot, seemingly new problem-solving process being adopted throughout major corporations.  My clients are in love with design thinking. What no one seems to realize is that design thinking is the same process women have been using to trying to create better lives for themselves and their loved ones from the time of clans and war lords to today’s corporations. Yet once again men are taking credit for a process that women have already been using for thousands of years.

Here’s what the process basically looks like.

  1. Design thinking starts with empathizing with the users of whatever you are producing.  Empathetic thinking is fundamentally visual.  That means you can visualize how your product or service might have both positive and negative impacts on your users or customers.  Of course the idea is to come up with ways in which your customers can get more value without more effort.  The most valued outcome of customer empathy is to identify unseen needs so you can visualize unexpected solutions. This first step of design thinking is often difficult for analytical thinkers.(According to psychology research at the University of Wisconsin at Madison, empathetic thinking is most often developed when the motivation to help others is present. This motivation has been proven to be highly correlated with brains charged by estrogen.  This is not to say that men cannot be empathetic, however, it seems to be harder for testosterone-charged brains to stay focused on empathetic considerations. A brain designed for empathy thinks win-win.  A brain design for dominance simply thinks…I win.)
  1. Define the ideal state for the customer.  This is often called the target state. When you contrast the target state with the present state you have defined the opportunity. Most often the target state is quite ambiguous, especially if you’re trying to solve a chronic or complex problem. Most problems worth solving have many causes and influences.  It takes powerful contextual intelligence to really understand the nature of complex problems. (Research at the University of Pennsylvania has shown that male brains tend to try to simplify complexity in order to get into action.  Oversimplification leads to being surprised by unintended consequences of quick decisions. Because female brains tend to be wired for high contextual intelligence they tend to be better at evaluating risks and minimizing them.)
  1. Ideate many options.  This is where cognitive diversity comes in. The best decisions are usually the result of considering the largest number of different options.  This requires seeking collaborators who may disagree with you or have data and knowledge you don’t. This collaborative process is called universal inclusion in which every collaborator is directly asked for their best ideas and concerns.  This process is a key finding of the Aristotle Project conducted by Google on their most high-performing teams. (Research from Bain and Company reveals that women tend to have higher levels of Relational Intelligence, which simply means they more easily understand what’s going on with team members and are more likely to keep them engaged.)
  1. Synthesize best ideas.  This requires moving from divergent thinking to convergent thinking to gain alignment so action can be taken. (This again is a skill powered by Relational Intelligence.)
  1. Prototyping and testing solutions.  To discover whether your ideas are any good you have to test them in a spirit of learning.  Prototyping is like playing horseshoes.  Getting close to a solution matters because improvement will be constant. Encouragement of thoughtful and honest effort is critical to keep the team motivated through the ups and downs of iterating solutions. (This takes a lot of Relational Intelligence.)
  1. Commercializing the solution.  This requires figuring out how to move out of prototyping and into something you can actually sell that customers can use and love. (This requires Operational Intelligence, another female strength identified by Bain and Company.  Operational Intelligence is the ability to develop an entire process of engineering and implementing a new product or solution without losing the value the creators intended.)

What I find kind of amazing about design thinking is that its major proponent, Tim Brown of IDEO, a famous design firm, acts like it’s a new revolutionary way of thinking.  When actually every woman who’s been a mother or wife has to use design thinking every day to just get through dinner.  Every family vacation is the result of design thinking.  In fact when it comes to coming up with new solutions to solve highly complex problems women have been using design thinking since the first female novelist wrote about solving the challenges of family life in a polygamist, patriarchal society.

Maybe we should change the name of design thinking to FVC… Female Value Creation.

Actually, I love the fact that the power of the feminine brain is being harnessed by both men and women to design new solutions to the problems that plague us and the opportunities before us. SMART Power training is design thinking applied to leadership.  I just want to point out it’s not a new way of thinking or creating–It’s as old as Eve.

 

Do This to Feel Fulfilled Every Day

When I train leaders at the SMART Power Academy we get into some very deep stuff. One of the major sources of leadership power is confidence. Many leaders mistake arrogance for confidence. This is not good. Once an arrogant leader makes a mistake he or she loses support.

You can only get away with arrogance if you’re a mistake free genius, and I haven’t met any yet. So if arrogance isn’t the answer what is?

The foundation of leadership power is intrinsic confidence. This is a feeling of capability and resilience that comes from our deepest selves. It’s intrinsic to us.

Intrinsic confidence is something we build through achievement and service. Once you’re on the path to building intrinsic confidence you will feel fulfilled. And feeling fulfilled is a deep human longing.

We all want to feel fulfilled. This isn’t the desire of our modern age. It is found in the earliest writings of Greeks, Egyptians, Persians, Romans and Chinese. Just about every civilization has philosophers that have ideas on the well-lived life…a fulfilling life.

In our age Abraham Maslow gave us the term ‘self-actualization,’ which roughly translates into an abiding, inner feeling that you are fulfilling your true potential.

That seems like a very high bar. It seems like a feeling of contentment that is difficult to maintain. But it’s really not. Both brain science and cognitive psychology now reveal that neuro-transmitters and hormones give us the actual feelings of satisfied contentment and self-respect that triggers the inner piece of feeling fulfilled.

Here is how it works: Being fulfilled arises from feeling capable and feeling connected to others. And it’s not only being capable and connected, it’s feeling those things that are the juice of fulfillment.

#1: We get a sense of our capability by achieving self-selected goals or solving challenging problems. Goal achievement and problem-solving are the prime ways our intellect and emotions confirm that we can have an impact on our world. The goals and problems we solve do not have to be world changing. They just have to be important to you. When you achieve someone else’s goal the primary emotion you’re most likely to feel is relief rather than fulfillment.So it’s vital to be pursuing goals are important to you.

#2: The second source of fulfillment comes through meaningful connection with other human beings. It’s most powerful when those connections are in person. Having 1 million followers on the Internet will not have as powerful a positive psychological impact as helping a close friend get through a tough time. (If you question that she might want to check out the new book called The Village Effect. The research is clear that human fulfillment is directly tied to the quality of personal relationships that you enjoy. The two things that improve relationships the most are mutual help and giving and receiving recognition.

Now here’s what I want you to pay attention to. Many people struggle to feel fulfilled by living a life of great purpose. Often this is true with the people I coach and train. But science says they are overshooting the mark and missing the point. In fact, it may be that our ego is what’s driving our need to be of great purpose. If it is, were likely to miss the many daily opportunities to feel fulfilled.

Consider this. What if you are already fulfilled but you just don’t feel it?

Every time you achieve a personal goal such as finishing a project or even solving a problem as trivial as finding a movie your family might enjoy watching together it is an opportunity to feel fulfilled. Every time you say a kind word or help a customer or a colleague at work it is an opportunity to feel fulfilled. Have you ever wondered how someone might work as a waiter or waitress in a coffee shop year after year and not go crazy with the tedium? Well, I have a woman neighbor who has been a server in a local Chart House restaurant for 40 years. She was among the first people hired when the restaurant opened. She just retired from work and is moving to Maui. When I asked how she stayed in the same job so long without going crazy she said just the opposite of what I expected. She told me she loved her job, because every day was different. She met many new people and always did something to make the experience special for them. She said that just paying attention to what makes people happy and trying to provide it for them was completely fulfilling. She was so great at her job that she had the opportunity to train many people over the years to look at the job of being a waitress in a completely elevated way.

#3: What my neighbor was expressing was the third element of feeling fulfilled; grateful awareness. Research indicates that most of us live our lives in a state of partial attention. We are like deaf people attending a great concert. We are missing the most important part of a well-lived life which is feeling the actual experience of life’s genuine joys.This evidence-based understanding of the causes of personal fulfillment and intrinsic confidence are so important that I have added a final moment of mindfulness to the daily schedule of Work Like a Genius that I teach at the SMART Power Academy.

I call it Grateful Awareness. It is so simple. I just ask people to take a few moments before they turn out the lights to go to sleep to write down a few sentences about the moments you experienced today in which you felt the feeling of the power of your capability. I want you to feel the difference you made today through your effort. I also ask people to recall and write down those moments where they helped another, maybe just with a small gesture of kindness or a smile. I asked them to recall any compliment they may have received or recognition they have offered to others. This can all happen in three minutes of mindfulness. When you do it you will feel the feelings of fulfillment. These are the feelings that can stay with you day in and day out and are the source of inner peace and intrinsic self-confidence.
Please try it for yourself…you deserve to feel fulfilled.

 

If You Could Change the World What Would You Do?

You are changing the world. One way or the other what you do matters. That’s what I remind every member of every audience I speak to, every person I coach and frankly every person who will listen.

We are all connected… this is not some cosmic, New Age drivel but rather the evidence of brain science. Our brains are all wired together in a network of social neurons scientists call  ‘fields of consciousness.’ It’s true.

Even our unspoken opinions, our secret aspirations, our inner moral convictions are all being broadcast every waking moment. When social opinion changes and societies become more effective at enriching the lives of everyone it is because the critical mass of people value doing positive things that matter. It’s exciting that we’re coming to know the nuero-mechanisms that create culture change.

What is actually going on is that groups of people begin to adopt mental models that are like a new pair of eyeglasses. Through these lenses we begin to see clearly what was previously fuzzy. We see root causes of beliefs and practices that cause failure, frustration and suffering. And we see new solutions to persistent problems that open up opportunities we never thought possible.

We are living at a time of titanic struggle.

It’s a battle of ideals. On one side are the powerful forces of the status quo that believe we’ve created the best of all possible worlds. That’s right, they believe for all the inequities of opportunity, all the unsustainable practices that traumatize and degrade our environment, all the new business practices that create high stress work environments… that in spite of all this… it is the best we can do. Leaders who believe this swim in an ocean of self-justification.

On the other side are people who believe in massive, positive innovation.

These are people like Andrew Hewitt who created Game Changers 500 (above), which is a list of for-benefit companies, who integrate social and environmental goals into their legal bylaws and practical strategies. Companies on Andrew’s list include Patagonia which is famous for trying to minimize the harm they do to the environment and maximize the health and work-life balance of their employees.

But I am most interested in businesses that go far beyond minimizing harm. What inspires me are enterprises whose primary source of revenue comes from solving problems that matter. For instance, Bridget Hilton ‘stood up’ her new company, Jack’s Soap, in just 90 days. For every bar of luxurious, organic soap she sells she donates both bars of soap as well as education to the poor in developing nations so that they can stop the unnecessary deaths of 5,000 children a day who die from diseases that could be prevented by washing with soap. All this is very cool yet I am still frustrated. The pace of change is far too slow.

I believe this is true because we don’t have enough women leading our businesses and political institutions. Most people who attain high levels of leadership are hard power leaders. These hard power leaders are typically driven by competitiveness and self-interest. These are very powerful motives, which drive leaders to set very aggressive goals, drive employees to the limit and hold their feet to the fire. This kind of leadership is very effective at achieving short-term profits, which is why these kinds of leaders are so generously rewarded. It’s also exactly why the age of hard power has created an unsustainable future.

The male brain is geared for selfish aggressiveness. Perhaps that’s why over 99% of violent criminals are men. On the other hand, women’s brains are designed to think of ways of solving problems that are causing suffering, including others, and looking at the long-term consequences of today’s decisions. Women are actually naturally designed to innovate through collaboration.

Their pro-social brains are seeking long-term, holistic solutions rather than continuous personal advantage. The skills women use to drive success are called soft power. Competitive males rarely respect them.

Yet, the evidence is now very clear that the best run organizations that produce the best results are led by teams of men and women (at least 33% women) at the very top.

Women need to be engaged in senior positions involving both strategy and execution not just HR.  This blend of men and women create a synthesis of hard and soft power called Smart power.This is very rare.  In most organizations today women are being taught that if they want to reach the highest levels of leadership they need to act like men. This is completely crazy.

It is exactly the wrong thing to do. Heaven knows we don’t need more women leaders like Susan Cameron the CEO of the tobacco giant Reynolds American.  She is busy trying to increase the number of young women smokers in emerging nations as a sign of female empowerment. This is so immorally manipulative it is beyond my comprehension how she looks at herself in the mirror. We also need Sheryl Sandberg to shut the hell up about ‘leaning in.’ Those stupid words are simply code for ‘work like a man.’

I can’t seem to understand why she thinks the male pattern of leadership is the goal. I feel like she’s leading millions of young women straight off a cliff. As I told several hundred Qualcomm women leaders at their QWISE conference this past week… “You can either work 100% of the time or you can be happy. But you will never be happy working 100% of the time.”

What Sandberg is missing is that men do not experience the deep inner conflicts among work achievement, family responsibility and personal well-being. Oh I’m not saying that all men easily dismiss their families for the sake of work.

I’m only saying that the clear neurological evidence is that women experience much more high levels of stress over work-life balance issues then most men do.

The biological reason for this is obvious. For thousands of years women have been the nurturers while men have been hunters. Women who try to deny that impulse are usually plagued by constant inner gremlins of unresolved stress. So getting back to changing the world.

We need to change the mental model that we all hold about the goals of successful enterprises and how we lead employees to reach them.

This will not happen without more “real” women leaders.  Women who bring their strengths of customer and employee empathy, collaboration and inclusion in the longer-term view that include the greater good rather than just personal power. What my years of coaching women leaders has taught me is that although the boys club of business leadership creates a lot of invisible but powerful obstacles.

 

This work is the culmination of my 35 years of leadership development that I started with Stephen Covey in the Seven Habits of Highly Effective People.

I’ve teamed up with a remarkable group of women leaders, including former clients, that have co-designed the experience and will co-teach it to produce focused, individual transformation. This is only possible by addressing the totality of your mind, body and spirit to become the most effective leader you are designed to be as well as attain a sustained level of work-life harmony.

 

Does Your Work Make You a Better Person?

Over many decades I’ve helped, directly or indirectly, thousands of people discover their purpose in life.  One night long ago I was awakened by a voice that said, “Your purpose is to help others find theirs.” 

That’s pretty clear and it’s made for a very interesting career. I have worked with, and spoken with many, many of the “Live Your Life On Purpose” experts from Stephen Covey to Anthony Robbins to Deepak Chopra.  I have also read most of the popular books, social research, and philosophical and religious texts that address the purpose of life.  I’m just giving you this background so you understand that my conclusion about life’s central question is not superficial but rather the result of decades of study and teaching.  Here’s what I have concluded.

  1. Answering the question, “What is your life’s purpose?” is vital. When you are clear on your purpose you will make both big and small decisions that will fulfill you. Without that conscious knowledge you will most likely struggle with dealing with the constant demands of others who are trying to recruit you to meet their needs.
  2. Your purpose has two dimensions.  The first is universal.  The second is individual.  The universal purpose of everyone is to learn to live in a conscious state of inner compassion for yourself and every other living thing.  This is not optional if you desire inner peace. The default alternative to inner peace is chronic anxiety.
  3. The individual dimension of your life’s purpose has been popularized by the writer Matthew Kelly who said the point of our lives is to become the “best version of ourselves.”  I love that expression because it captures the unique human capacity to imagine ourselves being better than we currently are.  Our  vision of our ideal future self is a gift!

It turns out human beings have been fascinated by the power of our ability to imagine our best future self for thousands of years. The Greeks call it Arête.  It was their ideal that the highest virtue of work is that it enabled you the become the “best person you can be.”

So now we come to this very interesting question that few of us consider. “Does your work make you a better person?” I have found this is a very unusual question that few people actively consider.  But remember that the universal purpose of life as defined by virtually all spiritual/wisdom traditions is to live in an inner state of compassion.

Compassion has been defined as “loving empathy.”  This doesn’t mean compassion is weak or sentimental.  Mother Teresa was filled with courageous compassion.  Walt Disney created Disneyland to create positive experiences for families because his childhood was so unhappy. So compassion can be very powerful.  Being motivated by compassion is like switching on a self-cleaning oven for your soul.

So my question is “Does your work make you more courageously compassionate for your colleagues and your customers?”

I have found that for most people the answer is “It doesn’t but it could.”

The most basic examination of work that makes you a better person is that the outcome of your work does not harm others.  Buddhists are encouraged to seek a “Right Livelihood.” It is based on the belief that you will never be truly happy by making other people unhappy. There are many businesses that take advantage of human weakness.  These businesses thrive when people do things in excess that cause them to be unhealthy or unhappy.  Giant fast food companies called their meals comfort food but that’s just a code for delicious poison.  Casinos make money by you losing money.  You can call it ‘entertainment’ but it’s based on a human weakness that is wired into our brains.  Do you think there’s been more suffering caused by gambling than joy?

The point is that there are many good people working for companies with bad business models. Humans are great at self-justification and making bad things appear to be good, or blaming the weaknesses of individuals as the cause of their own suffering.  However neither self-justification nor blame develop compassion.

So what is the path to work that makes you a better person.  Three things:

  1. The work you do improves the quality of life for your customers and/or coworkers. If your present work doesn’t, how might it?
  2. You are learning valued skills and gaining abilities that make you more capable of improving the lives of others.
  3. The quantity and pace of work that you do enable you to live a healthy, enjoyable life and be in harmony with your loved ones.

All three conditions for work that makes you a better person are important.  The one that seems to be the rarest today is number three. The average full-time American worker works 47 hours a week.
That’s too much.  Productivity research is very conclusive that human beings operate a high productivity a little over six hours a day. Several studies have shown that people doing identical work accomplished no more in 50 hours than those who did the same amount of work in 40 hours.  In fact overwork is a leading cause of mistakes that create rework. That’s right, overwork causes more work. So burn this into your brain.  Working more does not make you more effective.  It does not make you more successful.  It’s certainly does not make you more happy, loving or lovable.

What I see in most corporations is that they are understaffed and their talent is poorly deployed. They are also poorly managed and poorly led.
Research confirms that only about 20% of senior management is good at managing.  About 33% are terrible.  They actually hurt the success of the business.  The result of all this poor management is that it is unnecessarily hard to succeed.  The best leader I ever coached had one goal…to make the success of his employees easy.

My career advice is simple. Your goal is to become the best person you can imagine. Your work should offer you great opportunities to develop into a better person. The goal of work is not status, or self-definition. You are not your work.

You need to work for organizations whose primary business model drives prosperity by improving the genuine quality of life of it’s customers.

You need to invest all of your capability in doing great work eight hours a day five days a week and no more. If your work routinely demands more than that, it is not healthy.  Science is clear that overwork causes chronic stress and dramatically increases your risk for depression and heart disease.

Overwork is as big a health risk as diabetes. So you may need to go on a work diet.  Stop your binge working.  Stop doing non-nutritious work – work that doesn’t matter or that will have to be redone. If there is too much work and constant fire drills I guarantee you are doing work that is caused by poor organizational and work design, a lack of prioritization and poor management and leadership. Refuse to be a “workabetic.”

If your current job is not enabling you to become a better and happier person either change it or move on. If you stay in a rut too long it will become a grave.  So please do not sacrifice your life to help other people achieve their goals at your expense.

You have a purpose. The world will become a better place as you fulfill your true self. Follow your imagination.

 

Why are so Many Women Leaving Their Jobs?

It’s a man’s world. That’s not just a song, it’s a reality. And it makes it tough on women who excel in most workplaces. That’s why record numbers of younger women abandon the workplace between ages 30 to 40. It’s true. Research from the McKinsey Global Instituteconfirms that 30% of female employees who have worked for seven years are seriously considering quitting within the next 12 months. This is a massive talent drain at a time when talent is increasingly scarce.

There appears to be many reasons for the female exodus but perhaps the deepest reason is that business cultures are so masculine.  Gender expert Dr. Melanie Polkosky and I were talking about this a few days ago.  She pointed out that our entire culture is drenched in the myth of the Hero’s Journey. Joseph Campbell famously wrote about this epic myth that one man can save the world.  This myth inspired George Lucas to write Star Wars as Luke Skywalker’s Journey that concludes with him single-handedly (well, with R2-D2) flying into the Death Star and blowing it up. This is also Frodo’s journey in the Lord of the Rings as he throws the ring into the volcano to save mankind and all Hobbits. It is also the narrative of Steve Jobs, Henry Ford, and Abraham Lincoln. In leadership is often called the Great Man theory.

The Great Man theory promotes the idea that great achievement and great advances come through great men. These are men of courage who overcome fantastic obstacles to single-handedly save the day. Men love these myths because they are so grandly narcissistic.

Let me be clear. I believe there are great leaders who have done great things.  One researcher at the University of Virginia estimates that there have been about 3,300 individuals who have had ‘change the world’ impacts.  The problem is about 70 billion people have lived and died on the planet. The fact that .000004% have made heroic contributions for all the world to see leaves virtually 100% of us to simply become heroes of our own lives. And the way men and women pursue their best lives is very different because our sources of self-worth and the obstacles we face are very different.

For most men our personal hero’s journey is fairly simple. Psychologically we seek to first win our fathers’ approval and then surpass his accomplishments. The male culture is steeped in competitiveness. This causes us to focus on achievement, status, money, ‘desirable’ women, and fathering capable offspring.  Male lives are mostly linear. Childhood and adolescence is followed by education, work and retirement while integrating marriage and family.  In the male hero’s journey overcoming personal tests and achieving our destiny takes precedence over family and friends unless there are crises that interrupt our journey.  But the male journey is simple.  Work, achieve, gain status and peer respect.  Those are the ideals and rules that dominate most work cultures today.  Our work mindset is distinctly heroic and masculine. And it isn’t working very well.

About 53% of our workforce is female.  And the heroine’s journey is very different than the hero’s journey. It is much more complicated.   Female lives are driven by competing commitments and a constellation of competing values that make a work-centered life stressful.  And it is not only women who are questioning the hero’s paradigm. As male millennial’s flood into the workplace they are also questioning the value of living work-centered lives.

I will be talking about the 10 stages of the heroine’s journey in my webinar on March 23. It is based on the research of Dr. Polkosky and her book about the women-crushing cultures commonly found in technology and science technology companies. You see, technology companies are steeped in the myth of the hero’s journey. Research titled Athena Factor 2.0found that technology companies are the most “toxic to women’s self-esteem, health and career opportunities.”  The underlying common reasons are that technology company cultures are commonly driven by status-building commitments to overwork, 24/7 availability and work-focused lives. That’s what it means to be a hero.

Technology companies are extra frustrating to women because women with the same experience and ability are twice as likely to be passed over for career promotions than males. Very often women are told they are not given more responsibilities because they have children or probably don’t “want to work that hard.” But the Athena 2.0 research reveals that is not true.  Women’s career ambitions are virtually identical to men’s when they work in environments where their contributions are recognized and rewarded.

The key to women’s success in any working culture is clarity and calm. Be clear on what you want and clearly communicate it. Women don’t need to rant, nor do they achieve anything through silence.

Here are some ideas that may help you understand the heroine’s journey.

In Greek mythology there are strong goddesses and warm goddesses.
Finding the balance between these two yin and yang type forces is the challenge of the 21st-century woman.  In the past, role expectations for all women made it easy to choose whether to align yourself or rebel. Most women aligned themselves with the required roles of wife and mother in order to get security from a male breadwinner.

This has been true for tens of thousands of years. The requirements for female success were to be a nurturing, care giving, helper. The warm goddess Hera is best known for these qualities.  All this is awesome, except when it’s not. Warm behaviors at work are the collaborative glue that keeps teams together working in an organizational symphony that is so vital to today’s organizations. But it often goes unrewarded.

You see collaborators and helpers are not viewed as heroes. Strategic collaboration is rarely measured or recognized.  Research from the Wharton Business School reveals that 50% of the names of an organization’s most strategic, high-impact collaborators are unknown to senior management. So the risk of maintaining the role of a helpful, warm goddess leaves women vulnerable to being exploited, overlooked and passed over.

Mythology also has strong goddesses. Athena is the most famous one.
These goddesses are achievers and warriors.  They serve as both leaders and coaches. They’re willing to be on the front lines wielding swords. Their weakness is that they tend to be overly self-sacrificing.  They may accept blame when they are blameless in an effort to demonstrate responsibility. Strong goddesses often feel emotionally isolated and overworked. Athenas are candidates for burnout.

Meanwhile male leaders continue to sustain work cultures where they expect women to serve as warm goddesses helping to implement the goals and priorities of the mostly male heroes at the top. As for women who see their path to promotion as becoming an Athena, they will likely experience disillusionment with the hero’s journey because it denies the richness of their full feminine values.

I coach women to be intently mindful about when to be Hera and when to be Athena. True leadership effectiveness requires you to be both warm and strong.

I believe most business cultures are in a talent crisis. Bight people are leaving organizations that make them sick. I talk to them almost every day. Women also tend to be dysfunctionally loyal.  So, I also ask them if they are working for an enlightened leader. My key question is “If nothing changes, what will your work life be in two years?” I always encourage great women to work for great companies.

In an age where both the information and relationships needed to succeed are widely dispersed, we need cultures that are both warm and strong.  We need men and women working together in a new synergy of respect and collaboration. It’s called SMART Power.  As I speak about this to male-dominated leadership groups I find most of them curious but unconvinced that deep change is really necessary. It just seems too complicated to them.

On the other hand, I rarely speak to a woman leader who doesn’t immediately understand what’s at risk and why change is necessary. As the revolution unfolds it is being led by a force of strong and warm women and a few enlightened men.

May that force be with us!

 

Are You Becoming Obsolete?

Almost everything you have ever been taught about business leadership has changed. The ridiculous belief that the primary purpose of business is to make money has become a catastrophic mindset.

Ironically, it’s not only catastrophic for the planet but also for business success. That’s because profit-centric leadership actually kills creativity, innovation and employee effort.

Think about it…all the companies we admire are up to more than making money. Don’t get me wrong, making money is essential to having a thriving business. But making money is a means to a greater end of doing things that improve the quality of life for customers, employees and our communities. And the only people who don’t understand that are the idiot dinosaurs that run Wall Street and the world financial markets.

Recently I led a panel discussion for the Agents of Change conference. The panelists were senior executives from three companies. Omada Health, Imperfect Produce, and Active Networks. The conference which was organized by one of my all-time favorite CEOs, Kristin Carroll, and was focused on creating innovative ways of vastly improving public health. All three of these companies are either public or investor-owned. They have harnessed the disciplines of capitalism and the financial rewards that go with it to come up with disruptively innovative solutions to serious public health problems. People used to call these kinds of businesses social enterprise. But that is an obsolete way of thinking.

Even the term social enterprise engenders an image of well-intended 20-something’s experimenting with soft business ideas trying to make a little money by doing a little good.
But that’s not what this new generation of innovative, life–improving businesses is about.

Solving the biggest problems of our age is our greatest economic opportunity.

These problems stimulate game changing innovation. And the disciplines of capitalism create sources of funding that enable these companies to scale up and do more good for more people.

Let’s start with Kristin. She is CEO of Rescue. The are a fast growing for-profit marketing agency that makes money by using the science of behavior change to motivate youth to quit smoking or eating junk food by making healthy habits cool. It’s kind of magical. They work with street teams, create gnarly websites and “fake/ironic brands’’ to create social energy for healthy choices. It works and the deal is this…it is fun to go to work each morning at Rescue.

Omada Health uses the science of human behavioral change to help diabetics make lifestyle and diet changes necessary to reverse the disease. They combine live expert coaches, with education, training and incentives to get measurable results that are saving lives. Big companies and health plans gladly pay for the their proven solution. They raised $48 million in venture funding a few months ago.

Imperfect Produce improves the diets of subscribers and the undernourished by buying nutritiously perfect but visibly ugly fruits and vegetables at 50% off from the growers and then sells them for a tidy profit. Their business model ensures that the nearly 40% of imperfect produce does not go to waste, but rather elevates the public health of the communities they are serving. They have both a retail business and a grant-based revenue stream to bring delicious but unfortunate looking produce to the poor. They even teach the ‘burger & fries eating population’ how to prepare and cook real food. Will it work? It already is. After launching eight months ago they have built a trickle of cash into a rising river of profits. (That’s more than you can say for Twitter!)

Active Networks is a technology company that generates about $500 million in revenue by helping people get active. They do this by having a turnkey solution for anyone who wants to create a 5K run, a tennis tournament, a surf contest, start of biking club, youth soccer league or any other “active” event that requires registration, collecting money and many other organizational needs. The founder of Active discovered that one reason that prevented people from organizing sports and exercise related activities and leagues was simply the tedium of all the “back room” work that needs to be done when you organize people. Active Networks makes it easy to have fun and get healthy. That’s their mission.

I don’t call companies like these social enterprises. Rather, they are Purpose-Driven companies. They make money on purpose!

I know, that sounds a little cute but it’s more than that. When Stephen Covey and I started the Covey Leadership Center there was no demand for leadership training mixed with personal development. But our purpose was to help people live and work so that their lives were meaningful, successful and enjoyable. Our purpose is what drove our prosperity.

Purpose-driven enterprise is no longer the exception. Just last week I helped a CEO make the business case to his 400 top leaders for full-on strategic focus and rebranding of his global enterprise to be purpose driven. What is impressive is that he is sincere, smart, and totally committed to drive growth by turning human values into value. The announcement was a huge success. It is what everybody wants to be a part of and it is driven by an overwhelming megatrend toward communitarian values. Consider this…

Women, Millennial’s and Minorities are changing everything. The rising power of women both in terms of economic decision-making and business and institutional leadership is changing business decision making and the locus of economic power.

The rapid rise of women in government and nonprofit leadership is accelerating momentum in the elevation of women in every size of business. (see: Broad Influence, Jay Newton–Small) For the first time in history more new businesses are being formed by women than men. Large financial institutions, such as Goldman Sachs, have created investment divisions focused on financing women-led enterprises. This is not a fad. Forty percent of the students at the top 12 MBA schools are women. The rising influence of women in leadership is being accompanied by a mass influx of millennial’s into the workforce. According to research from University of North Carolina, millennial’s will make up 46% of the US workforce within four years. Additionally, there is a rising tide of ethnic minorities who, in the coming decades, will likely become ethnic majorities. Research shows that women, millennial’s and ethnic minorities all share stronger community values and concerns than the traditional individualism so prominent among baby boomers.
This new mindset that embraces cognitive diversity and a shared responsibility to build prosperous and sustainable communities will have big impacts on what businesses need to do to be successful. Neither the marketplace nor the workplace will ever be the same.

As for me, I am pretty much out of my mind with joy. I’ve been waiting for decades for business leaders who were SMART enough to see the economic value in solving problems that really matter to people.

As I have said to many students who were just starting their career…“To do something truly great for humanity you don’t need to take a vow of poverty but simply a vow of purpose.”

So how about you? Are you investing your brains and energy into meaningful work? If not, what enterprise do you most admire? What would it take for you to take your talent to the next level?
What would it take to put a thoughtful plan together so you can work with the people you want to work with, doing work that brings you joy and meaning?

And please remember this doesn’t have to be earth shattering. Brent, a young purpose-driven surfer entrepreneur has a tiny surf shop about five minutes from my home. The main way he makes money is running surf camps for kids. In surf lingo they are called ‘groms.’ Of course he teaches these 5 to 10 year olds how to surf. And he does so much more. He intentionally teaches them, courage, self-discipline, good manners, supporting others, optimism and determination. He is really running a character camp. Some of his kids have gone on to be professionally sponsored surfers. High-performance and high character really does go together.

The old mindset is dying. It will not work in a world of 7½ billion people. The new mindset is already taking over and it’s great. Join the future!