Why This Disgusting Job Has One of the Highest Retention Rates

Yes, that Roto-Rooter! (I promise, this relates to hiring) Recently, I had this company fix a clogged sewer line. Luckily, the problem was small, but the repair people reminded me of a valuable lesson. While their machine was working, I asked the two Roto Rooter employees: “So, how long have you worked for the company?” Their answer floored […]

Businesses Can Fight for Justice — this Nonprofit Shows How

When employers and investors speak up, lawmakers pay attention. The Responsible Business Initiative for Justice (RBIJ) was founded in 2017, and since then, this award-winning nonprofit has partnered with hundreds of companies across the world to advance fairness and equality in systems of punishment and incarceration. By engaging businesses to use their voices, resources, and […]

How Business Leaders are Using Technology to Fight Food Waste

An enormous amount of food goes to waste in the US and around the world while millions of people suffer food insecurity. The impact of food waste also has serious ramifications for the environment and on businesses’ sustainability goals and profitability, posing unprecedented challenges. In a recent landmark report titled Overcoming the Food Waste Challenge: […]

Treat Your Customers Like Humans, Not Numbers

Numbers are obviously important when it comes to the growth and longevity of any business. It’s the default method to measure success, and it’s tempting to make it the only way to measure success. It’s easy to conclude that your business is good if the numbers are good. However, that might be a critical mistake. […]

Why Remote Work Will Win This Fall

The monumental battle over remote work is heating up this summer as more traditionalist business leaders demand that their employees come to the office much or all of the time. Google Maps workers, asked to come back to the office full-time recently, fought back with a petition and threats of a strike and won a reprieve of […]

The Output Model: How the Pandemic Triggered a Seismic Shift in Our Way of Working

COVID-19: The global pandemic that lost hundreds of thousands of lives will forever change the way we live and interact. These changes run deep and permeate throughout personal and professional interactions. The fundamental way we approach business has been altered, too, and our expectations on performance should reflect a new model. According to the PEW […]

7 Business Innovations that Will Save the Planet — and Your Bottom Line

1. Smart Modular and Connected Pallets for Logistics and Transportation Matthew Reali | CEO, Ponera Group Think of Ponera as the “LEGO” of pallets. A smart, modular, and digitally-enabled solution can be assembled to reach any size. Thermoplastics allow for extended life and reusability — more than 10 years and 100 usages. Embedded sensors in […]

How Can We Save the Working Class? Give Them Digital Skills.

America’s workforce is on the brink of crisis, and if our country’s leaders — both newcomers and incumbents — don’t prioritize workforce development now, the working class will crumble. Companies large and small have increasingly turned to automated technologies in the quest to do more with less, leaving more Americans jobless. This trend has been so persistent that, […]

4 Reasons Why a Frictionless Business Will Ensure Your Survival

Imagine dealing with a business that offers products that always work, deliveries that arrive as promised, instructions that are clear and understandable, and self-service that’s easy to use. Their customers never have to contact them for the wrong reasons. They’ve created a frictionless customer experience. Frictionless companies work hard to reduce customer service issues in […]

3 Ways to Perfect the Art of Principled Entrepreneurship

There are three key components to teaching Principled Entrepreneurship. 1. Discover who you are, create a vision for who you want to be, and develop a plan to get there Creativity is highly correlated with self-knowledge, and passion with purpose. If we want to help students prepare for their lives as Principled Entrepreneurs, we have […]