The Ten Commandments of Crisis Management

You may ask why there are so many crises that appear to have been preventable. It’s a good question. Unlike crisis management, which is mainly reactive, risk management is a proactive process with its goal of crisis anticipation and preparation. It may run counter to individual leaders’ inner nature, but the objective is not to […]

Leaders and Future Leaders: We Are All in Communications

Leaders need to be heard and clearly understood above the constant noise of the complicated worlds in which they must lead or govern. The stakes in this new communication environment are high. How high? In survey after survey, the data suggests that leadership communication — for organizations and brands — is critical to trust, reputation, […]