Will Businesses Coax the Work-from-Home Genie Back in the Bottle?

It has been more than a year since the pandemic forced a huge swath of employers to shutter their offices and require employees to work from home. Now, the nation’s vaccine campaign has changed the course of the pandemic and many employers are ready to welcome back their workers. The question, however, is whether or not the employees will want to come?

The age of the coronavirus demonstrated that productive work can be accomplished in many cases even when employees are not on site. Workers and managers alike can no longer dispute this fact. A recent survey shows that 18 percent of those working from home would prefer to remain remote, while a plurality of workers (42 percent) would prefer a hybrid model — some days in the office and some days working from home. As business eases back into convening in-person for work, the hybrid model may become the predominant prototype — at least in the near term.

Looking ahead to life with fewer restrictions, employees who once worked exclusively from an office should begin to mentally prepare for making at least a partial return. Here are ways to ready yourself:

1. Pull your work clothes out from the back of the closet.

It’s time to discover whether the pants or skirts you have not put on for the last 12 months still fit. Did you gain the COVID 10 or slim down on the Peloton? Don’t wait until the morning that you head back to the office to find out if your clothes are office-ready.

To Do: Take a deep breath and try on your work outfits.

2. Brace yourself for the commute.

For many, the work-from-home months provided liberation from the commute to and from work. While some found it led to great leaps in productivity, others found that removing the brackets of arriving and leaving the office obscured their start and stop times. Workdays extended into evenings. Now, those captive commutes to work will resume. Think about how you intend to use the time — will you try to use it productively — catching up on phone calls or listening to podcasts — or will you need to allow yourself to unwind?

To Do: Plan how to best use the time you’ll spend commuting.

3. Brush up on your water cooler banter.

Many have missed the casual conversations at the workplace — sharing stories of weekend escapades or catching up on the latest dating gossip from the singles crowd. Others may stress about having to make small talk or forgetting a new person’s name. Get ready for all the return-to-work greetings and prepare to share over and over again your synopsis of how you coped during your months of quarantine.

To Do: Mentally prepare yourself for your re-entry into in-person office life.

4. Embark on getting the band back together.

While you and your team have shared many months of Zoom or Teams screen time, getting together in person will be momentous. Instead of diving right into the business at hand, plan ahead and do something festive to mark the occasion. Make matching T-shirts. Bring a cake. Prepare a limerick of standout pandemic moments to recite. Yes, you are back to dealing with those workmates with their quirky personalities — but you have to admit it, it is good to see them again in the flesh!

To Do: Think of one or two activities that will serve as “icebreakers” for getting back together again in person.

5. Prepare for possible hot-desking.

Among the many fallouts of the pandemic, corporate office space has been radically reduced. For example, JPMorgan Chase foresees that for every 100 employees, on average, the bank now needs seats for only 60. Dedicated desks may be a thing of the past as companies continue offering remote working — or hybrid — options. With hot-desking, you may need to reserve a desk or take whichever open one is available.

To Do: Pack light. Have laptop-will travel may be the new hybrid office model.

6. Give management a little leeway.

Managers in particular have had it rough through the months-long work-from-home phase. After all, their primary purpose is to promote collaboration among and across teams and to troubleshoot where they find declines in productivity. None of this is easily detected through teleconferencing. If managers appear over-anxious to corral their teams for in-person work, be gentle if pushing back. A compromise may take some time to sort out.

To Do: Stay flexible.

7. Expect a new normal.

Whatever the post-pandemic era brings, it will likely feel much different than the pre-pandemic days. For so many, life’s priorities have experienced a reset. And, depending on how employees perceived their company’s response to safeguarding staff through the pandemic, allegiances to employers may have morphed. Similarly, CEOs and upper management may have had to formulate new goals or restructure former operating procedures to remain solvent. Expect a time of flux and strive to ride out the course changes ahead.

To Do: Recite the mantra, “Change is good,” and keep your chin up. Remember that going back to the office will be as big an adjustment as working from home was.

For Plastic-Free to take Hold, Businesses Need to Form Strong Partnerships, Compete with Conventional Products

As the impacts of plastic pollution have received greater attention in recent years, many companies have begun committing to reduce their plastic usage and production. Plastic pollution is such a major issue for many reasons. It doesn’t decompose quickly, there is not sufficient infrastructure to recycle it, and its production often involves oil, natural gas, or coal. Plastic waste usually ends up in landfills and our waterways if it is not incinerated — a process that is harmful to the environment and toxic to nearby communities as well.

Some more ambitious companies, like Grove Collaborative, have gone even further by setting a goal to become completely plastic-free. In Grove Collaborative’s case, the company aims to be plastic-free by 2025 and is already plastic neutral. Grove Collaborative is a leading sustainable household and cleaning goods company that creates products and sells products from other companies through its online store. It also recently began selling a collection of signature cleaning products from Grove Co.’s plastic-free cleaning line at Target stores nationwide. This industry relies heavily on plastic, meaning innovation is key to going plastic-free.

“I’ve had the idea of plastic neutral for a long time,” said Stuart Landesberg, co-founder and CEO of Grove Collaborative (pictured above) and member of the SF Bay YPO Chapter. “I felt like I was just some sort of crazy hippie guy banging pots and pans at the industry like, ‘Hey, we should really be paying attention.’ And now I feel like, ‘oh, you big companies are actually starting to really follow in our footsteps.’ And, on a personal level, when I started the company, I wasn’t thinking, ‘I want to make half a billion dollars or a billion dollars.’ I wanted to change this industry.”

As part of my research of purpose-driven businesses, I spoke with Landesberg to learn about what the company is doing to become plastic-free and what it will take to change the industry as a whole.

What do you think is the key to creating an achievable plastic-free goal for a company?

Having a super close goal, timewise, is key. That’s why we made the ambitious goal for Grove to become 100% plastic-free by 2025. You can’t be shooting for 20 or 50 years because your successor may not continue pursuing the goal. A shorter timeline puts the heat on me, it puts the heat on the whole executive team, and it really makes our goal clear to all of the decision-makers, down to people who started working at Grove yesterday. They all understand that our goal is to change this industry for the better and that plastic is one of the huge problems in the industry.

So say someone has a project on their desk to work on deodorant. You have to think, how should we approach that problem? Do we want to make a deodorant with a recycled plastic case? Do we want to make a deodorant in a single-use aluminum case? What are our first principles? Do we want the ones that have the highest profit margin? Or do we want the ones with the best design? Do we want to copy the market leader? In our case, it’s really clear that we want to be zero plastic. We want as much waste reduction as possible. So, having a clear goal with a close timeline is the second half of the equation for driving real change — the first is you don’t have to accept incremental change. The second being the timeline is short enough that everybody has to work on it every day.

I also think it starts with talent. Any success or growth we’ve had has been because we’ve had a fantastic team. And the only reason we’ve been able to attract this team is our mission. If you believe — which I deeply do — that the companies that will win are the companies that can attract the best talent, and the companies with the best purpose will attract the best talent, then the companies that have the best results will be purpose-driven.

There’s a big generation of people for whom this idea and environmental issues were not as important. I grew up thinking, “Oh man. Climate change and environmental devastation are problems we totally need to solve. And I need to work to solve them every day.” But for someone who grew up during a different time, you probably didn’t grow up with that orientation. Anybody graduating from college now who’s paying attention, they’re interested in solving these issues. So I think the talent advantage is where it all starts. Across industries, organizations that have aligned themselves towards a values-driven approach to the future will outperform others in their industry.

Could you share some examples of partnerships you have made in your efforts to become plastic-free?

One person I work closely with is Joey Bergstein, the CEO of Seventh Generation. One of the amazing things about working in our space is it is collaborative because people genuinely care. I’ve known Joey for a decade now, and he wants to do the right thing. Joey is a fantastic collaborator. And it’s not just Joey. We have great relationships across the space because people genuinely want to do right.
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One of the other great things is that we have a stake in the ground since we’ve stated where we believe the industry is going, so players and partners will bring us their zero plastic innovation ideas. We get them data that they can’t possibly get anywhere else, and they can watch the data with us first. We’ll feed them back data about what consumers like and what consumers didn’t like, which allows them to drive faster innovation than they would otherwise be able to drive.

In addition to our combination of packaging and ingredient advocacy, our direct-to-consumer business model allows for faster innovation than has ever been possible in this space before. The amount of data that I have at my fingertips massively differentiates from what even the biggest consumer packaged goods (CPG) executive has because of the direct relationships with the consumer. If I want to take a product to market, I can get that product to market in a day on my site. We will launch 100 plus products this year.

The ability to iterate and innovate with a low cost of failure and a super quick feedback cycle in a way that’s just never been present in the CPG space is huge. Typically in the CPG space, you go incrementally, where you learn, you double down, you learn a little more, and you double down again. But the pace of learning in a direct-to-consumer environment is so accelerated. I view the combination of low cost of failure and fast iteration speed as a little bit of the secret sauce to why we’ll succeed in creating products that people really love. It allows us to outcompete traditional CPG firms which don’t have that speed or data.

In that way, Grove benefits because we get the zero plastic products first, and we get to see their innovation, which feeds our own innovation. So it’s great for our consumers and Seventh Generation or whoever the partner is. You get to help push their roadmap.

But I think the thing that’s been most surprising to me is that since we went plastic neutral by partnering with a couple of smaller companies, the larger companies that bring in are starting to go plastic neutral. There have been giant companies that just announced these initiatives.

We have a lot of changing left to do, but I am totally blown away when I see giant companies copy us. It’s just an amazing feeling. I feel so lucky to have my job. I love my job. And I really feel like we’re lucky to have the wind at our back in terms of the way the industry is moving.

How do you ensure that the innovative, plastic-free products you are selling from other companies through your site meet your sustainability standards and are compelling products?

I think efficacy has to come first from the consumer perspective. And I think one of the big challenges in the natural products category is that people have a perception that the product doesn’t work. So we hold ourselves to the same bar as the highest performing conventional brands and products. How do we do that? The same way we do anything else: good people, clear goals, good data. That’s how it happens: people, culture, data. And that’s how innovation gets created.

But I do think there are companies that have been willing to compromise on efficacy for the sake of sustainability or product innovation. I view that as very short-term thinking because you may be able to get a consumer to try a sustainable format with some hook or nifty design, but if the product doesn’t work, they’re going back to the conventional option. The company might have gotten one purchase, but will the customer make a second purchase if the performance is not there. That’s why we’ve always been focused on top-tier efficacy since the very, very beginning. It all starts with products that consumers love, and it can’t just be because the products have zero waste. It has to be a product that performs to the absolute highest standard while also not being harmful to the person or the environment.

One exciting thing happening right now in our industry that I think is creating momentum for Grove and the sustainable CPG space is that natural chemistry is catching up to conventional product chemistry. Our laundry detergent pods perform just as well as the leading brand. Our dish soaps perform as well as the leading brand.

Natural chemistry has really caught up from an efficacy perspective. At the same time, there’s a super visible transition away from wasteful packaging, so people are trying the category again or for the first time, and they’re staying because the product really performs. I think that the natural products industry — and really companies like Grove that are on the leading edge of sustainability and high-performance plant-based products — are the ones that will win. We may not always win the PR game, but we’ll win in the long term because it’s all about creating products that customers love and will buy again and again.

Why Culture Should Be the Cornerstone of Your Company

Culture should be the cornerstone of every company. Every business owner should know this by now, but many don’t realize what exactly culture should be (it goes beyond just pizza parties and paid lunches) and why it’s so crucial to the success of their companies. 

The title of this article should read as an obvious statement. It’s a statement that most business owners would never disagree with. Yet it’s frequently the last thing they focus on, which can be an enormous mistake. One can create the ‘right’ company from a purely business perspective. Still, if the culture doesn’t flourish along with the business talent who helped create it, its success won’t stay for long, and operations will suffer.

When I founded Ashcroft Capital, a real estate investment firm that acquires and improves large multifamily communities in top U.S. metros, I knew culture needed to be a strong focus. When Birchstone Residential, our own property management company, and Birchstone Construction, our in-house construction arm, were founded, it was equally important to recognize and cultivate the individuality of each company. While these three companies are connected, they are uniquely different and required great attention to ensuring we were creating the right culture for each – essentially from scratch. Today, our companies are built with more than 200 team members who thrive on each organization’s unique culture.

Of course, the knowledge and leadership experience you’ve acquired over the years will influence every new business you’re part of, but you can’t simply copy and paste. What worked for one company won’t necessarily work for another. So, as I thought about what I wanted Birchstone Residential to evolve into, how I wanted it to stand out from the competition, it was obvious: culture. Multifamily is an interesting industry where there are various customers – your investors, your residents, and your teams. I knew the cornerstone to effectively connect with and service all three audiences was through our culture. 

Culture has become somewhat of a buzzword – with many companies taking a passive approach to culture. They might believe it’s not something they can control, so they sometimes neglect it and think it will work itself out. Like HubSpot Chief People Officer, Katie Burke, says: “When it comes to culture, most companies have a can’t-do attitude.”

But leaving your culture up to chance is destructive not only to your employees and your clients but also to your organization. Culture isn’t just pizza parties or paid lunches; it isn’t a strategy document created with good intentions that never gets looked at again. Culture is the way a company lives and breathes. To nurture culture, leaders must commit to intentional, distinct, and purposeful initiatives. 

Birchstone Residential’s mission is simple: We are people serving people.

And here is why we believe that culture is so important:

Strengthening Loyalty

If your teams dread coming into work, you have a problem. Disengaged employees don’t value their work, nor do they find much purpose in collaborating with other team members to improve operational efficiency and client service. And professional development? It’s futile if employees don’t feel united with the business.

It’s all about connectedness. Our team laughs hard together, they work better together, and collaboration soars. They’ve become a very tight-knit group and consider themselves family (their words, not mine). They tackle challenges and accomplish goals together because they push each other to go the extra mile. They know they have a support system behind them to help them through the challenges and celebrate their wins together. 

Employees want to feel like they are contributing to something that’s larger than themselves. Jim Goodnight, co-founder and CEO of SAS, wrote on his company’s website: “Treat employees like they make a difference, and they will.” I couldn’t agree more. 

Happy employees are 45 percent more productive than team members who are just ‘satisfied’ in their careers. This means that more work will get done, which will also enhance your client service efforts.

Happy employees, happy customers. 

Service Above Self

Clients won’t be able to love a company unless its employees love it first. When you establish a culture-based company that empowers and develops high-performing employees, then, and only then, can that passion extend to your customers. 

Hiring exceptional employees is an investment, and you want to be sure you’re investing the time and resources into the right people. We equip and empower our team with the resources and opportunities that will allow them to succeed with confidence. If they discover an internal or client-facing issue, they know they have the insight and expertise to resolve it. If they see an opportunity to accelerate our success, they have the assurance to bring it to our attention. 

But providing the best service doesn’t just depend on a person’s professional development, it’s also contingent upon how leaders chose to invest in their wellbeing as well. 

Curating Your Brand Identity

Your culture is the life force of your company. It’s what makes you unique and sets you apart from competitors in your industry. 

If you boast authenticity, breathing that into your culture will show your clients that you are unique. The more your clients identify and connect with your brand, the more they’ll want to interact with you and advocate for you. You can only curate this relationship through your employees. But remember, you cannot do this through one person alone. It takes executive oversight, intention, purpose, and committed participation from everyone at the company. 

We promised our clients and community that we are — and always will be — sincere, genuine, honest, and transparent. Our culture is the glue that keeps our organization together, and our clients are the ones that stand to benefit from such an engaged workforce. 

You need to build a community within your business that people want to be a part of. That’s making culture the cornerstone of your community. 

Plant-Based Food Retail Sales Grow 27% to $7 Billion in 2020

New data commissioned by GFI and PBFA shows U.S. sales of plant-based meat, dairy, and eggs have outpaced conventional animal products’ sales for the third consecutive year.

New data released by the Plant-Based Foods Association (PBFA) and The Good Food Institute (GFI) shows that U.S. retail sales of plant-based foods continued to increase by double digits in 2020, growing 27%, bringing the total plant-based market value to $7 billion. This growth in dollar sales (“sales”) was consistent across the nation, with more than 25% growth in every U.S. census region. The plant-based food market grew almost twice as fast as the total U.S. retail food market, which increased 15% in 2020 as Covid-19 shuttered restaurants and consumers stocked up on food amid lockdowns. Fifty-seven percent of households now purchase plant-based foods, up from 53% in 2019. GFI and PBFA commissioned the data from SPINS and custom refined the data to reflect only plant-based products that directly replace animal-based products.

The value of plant-based meat — the second-largest plant-based category — hit $1.4 billion in 2020, with sales growing 45%, up from $962 million in 2019. The plant-based meat category grew twice as fast as conventional meat and now accounts for 2.7% of retail packaged meat sales. Eighteen percent of U.S. households now purchase plant-based meat, up from 14% in 2019. Consumers are coming back for more — 63% of shoppers are high-repeat customers. Refrigerated plant-based meat sales grew 75% in 2020, with products increasingly shelved adjacent to conventional meat. This placement in the meat section helped propel growth in the segment, with refrigerated plant-based meat sales increasing more than twice as fast as frozen plant-based meat sales, which grew 30% in 2020 — 10 times faster than in 2019.

“The data tells us unequivocally that we are experiencing a fundamental shift as an ever-growing number of consumers are choosing foods that taste good and boost their health by incorporating plant-based foods into their diet,” says PBFA Senior Director of Retail Partnerships Julie Emmett.

Plant-based milk — the largest plant-based category — has reached $2.5 billion and accounts for 35% of the total plant-based food market. Even as the most developed category, plant-based milk grew 20% in dollar sales, up from 5% in 2019. Plant-based milk grew twice as fast as cow’s milk and is now purchased by 39% of U.S. households. Almond milk remains the category leader and accounts for about 2/3 of plant-based milk dollar sales. Oat milk catapulted to the second-leading segment, ahead of soy milk, with sales more than tripling in 2020 and growing 25-fold since 2018. Plant-based product share of all conventional categories is increasing, with plant-based milk now making up 15% of the milk category, plant-based butter making up 7% of the butter category, and plant-based creamer making up 6% of the creamer category. While plant-based milk boasts a significant share of milk sales in all stores at 15%, it constitutes an even greater share of milk sales in natural food stores at 45%.

Plant-based milk’s success has laid the groundwork for major increases in sales of other plant-based dairy products, which are collectively approaching $2 billion. Across the store, plant-based food dollar sales are growing faster than those of many conventional animal products. In 2020, plant-based yogurt grew 20%, almost seven times the rate of conventional yogurt; plant-based cheese grew 42%, almost twice the rate of conventional cheese; and plant-based eggs grew 168%, almost 10 times the rate of conventional eggs. The plant-based egg category grew more than 700% from 2018, 100 times the rate of conventional eggs.

“The plant-based category has evolved to the point that retailers can’t limit who they consider the plant-based shopper,” says SPINS Head of Retail Dawn Valandingham. “They should now assume everyone is a potential plant-based buyer and educate them enough to see the possibilities. Between the innovation in plant-based products and the gradual return to less restrictive shopping measures, 2021 offers many opportunities for retailers to appeal to more customers and expand their plant-based offerings.”

Covid-19 gave retail sales of plant-based foods an extra boost when interest in the sector was already surging, driven by a focus among consumers on personal health, sustainability, food safety, and animal welfare. These factors will continue to propel consumption of plant-based foods far into the future. According to Mintel, 35% of U.S. consumers agree with the statement “the Covid-19/coronavirus pandemic proves that humans need to eat fewer animals.” The market has responded by meeting consumer interests with plant-based claims on-pack rising 116% among U.S. food and drink introductions between 2018 and 2020.

A Green Economic Recovery Is Within Reach — and Profitable, too

As a global society, our progress toward a green economy has been sidetracked by the COVID-19 pandemic — economically speaking, it should be precisely the opposite. 

This is particularly true for the United States with its current economic, health, and political challenges. It’s time to move to a new phase — not just for a clean, green future, but to create jobs that pave the way for a profitable circular economy. Investing in environmental protection can quickly create jobs in new industries, but fragile markets like those we have now tend to be conservative.

According to a 2019 study by the Morgan Stanley Institute for Sustainable Investing, more than 8 in 10 individual investors in the United States now express interest in sustainable investing, with 95 percent of Millennials interested in sustainable investing. ESG (Environmental, Social, and Governance) investing can no longer be minimized by Wall Street. What can you say to a climate-change skeptic about building a green economy? If you say it’s to achieve carbon neutrality, they will not care. If you say it’s a wonderful idea, they will tell you to come back when it’s ready. However, at groups like the Solar Impulse Foundation we are committed to finding 1,000 clean and profitable solutions to help the environment and speak about profit and job creation now.

When people talk about a sustainable future, they usually think about wind and solar and electric vehicles. But it’s much more than this. It’s about creating new types of businesses. A truly circular economy, one built on qualitative growth, replaces jobs that pollute the environment with new jobs that protect it. A recent report by the World Economic Forum indicates that 400 million new jobs can be created by 2030 if we focus on a sustainable future. A circular economy also increases efficiency and reduces waste. Half of our energy, food, and natural resources get wasted. For example, when you take a shower, the hot water goes down the drain. But, what if you were able to recover that hot water and use it to reheat new, clean water coming for your next shower? If the installation costs were $300, it would quickly be profitable for a family of two or three people in a matter of months, and you’d save money with each shower.

We have the technology to retrofit old buildings with systems for smart city evolution and combustion engine vehicles into electric ones, which is much less expensive than building new electric buses, trucks, and cars. All of these solutions create sustainable jobs.

In many cases, solar and wind energy are competitive with (or even more profitable than) gas, oil, or coal. Hydrogen systems for energy storage can provide opportunities for oil companies to transition from fossil fuel to more eco-friendly energies. For the most part, we still rely on processes discovered in the late 1800s with the advent of oil drilling. This is insane.

I know we can make this work — if we think like explorers breaking boundaries. I learned about breaking boundaries from my grandfather, Auguste Piccard, who was the first to witness the curvature of Earth after he literally rose to new heights by inventing a pressurized capsule for a balloon. This invention opened the door to modern aviation. My father, Jacques Piccard, made history when he submerged in his bathyscaphe to the Mariana Trench ocean floor to find sea life and stop governments who wanted to dump nuclear waste into the ocean. Following in their footsteps, my flight around the world in a solar-powered plane — flying day and night powered only by the rays of the sun — proved “the impossible” is only in our heads, not
our reality. Engineers, manufacturers, and a committed team representing numerous industries came together to think differently, and we found the solutions we needed.

Now it’s time for industry and government leaders to get unstuck from their old and expensive ways of thinking about energy, infrastructure, farming, and mobility and the ways we waste food, water, and resources daily. My goal is to change the world through the ingenuity, intelligence, innovation, and creativity of humankind. Together, we can get there. And yes, a green economic recovery is worth striving for because it is much more profitable and creates many more jobs than a dirty one.

Consumers Want to Buy Eco-Friendly Products, but Don’t Know How to Identify Them

Americans are seeking out and are willing to pay a premium for environmentally friendly products, according to a new study from GreenPrint, an environmental technology company.

The first-ever edition of the company’s Business of Sustainability Index found that nearly two-thirds (64%) of Americans are willing to pay more for sustainable products, but most (74%) don’t know how to identify them. According to the findings, 78% of people are more likely to purchase a product that is clearly labeled as environmentally friendly.

The study also found a large degree of mistrust about companies’ environmental claims. Many people have doubts when companies say they are environmentally friendly, with 53% of Americans never or only sometimes believing such claims. To trust a company statement, 45% of Americans say they need a third-party validating source.

“Businesses are in a bind. Broadcasting sustainability would capture an untapped consumer base but also sow distrust,” said Pete Davis, CEO, and Co-Founder of GreenPrint. “We’d suggest they follow the data. Third-party validation helps certify progress in consumers’ eyes, and the process of carbon offsetting – which is easy to measure and communicate – helps create tangible benchmarks. Both are good tools for building trust. It’s about exploring your trustworthy methods of communication, then selecting one that aligns with your objectives.”

Other key findings of GreenPrint’s Business of Sustainability Index include:

  • 75% of Millennials are willing to pay more for an environmentally sustainable product, compared to 63% of Gen Z, 64% of Gen X, and 57% of Boomers.
  • 77% of Americans are concerned about the environmental impact of products they buy.
  • More than half (56%) of Americans would use a credit card that could calculate and offset the environmental footprint of products purchased.
  • There’s a noticeable break between generations, with 71% and 66% of Millennials and Gen Z willing to do so, compared to only 50% Gen X, 46% of Boomers, and 39% Silent Generation.
  • 76% of Americans would switch their preferred packaged goods brand if they were offsetting carbon emissions. 74% would switch gasoline brands in the same situation.
  • Comparing sectors, 78% of respondents said food/groceries are doing well in demonstrating their commitment to environmental friendliness. Tech is close behind at 74%, while gas stations and convenience stores rank lower at 51% and 54%, respectively.

This index and its future editions will track sentiment around sustainability in the economy – how climate consciousness impacts consumer preference and perceptions of companies and their products and the overall effectiveness of the sustainability benchmarking ecosystem across various sectors and demographics.

Davis said of the survey: “Companies must build trust and loyalty by clearly demonstrating that they share environmental goals with their customers. Defending and preserving our planet is not only the right thing to do, it’s good business. Companies that can navigate the business of sustainability will be best positioned for future success.”

www.greenprint.eco

4 Ways to Shift Toward a Caring Economy

COVID has proven to be a great lens, showing us the importance of healthcare, education, the importance of care work, and the urgent need to transform our economic values and current systems.                  

The caring economy is an economic system that promotes the wellness and development of people regardless of sex, class, race, or ability while respecting and taking responsibility for the planet. In essence, the goals of a caring economy align with most democratic constitutions — so do we still search for these values and the superior results they bring? 

Is it normal that in today’s world:

In the past few decades, we have seen a massive increase in deforestation, CO2 production, chemical pollution, and biodiversity destruction. Is this normal? Also, why has conventional economics been so slow to offer compelling solutions to these issues?

Since its theoretical beginnings, capitalism (and even socialism and communism) consider “care work“ — for the young, the elderly, the sick — unnecessary for a “productive” economy, and therefore even today, these at-risk groups are not valued. They continue to effectively be invisible to our culture and the economic metrics of countries and society’s. Consider today’s broad spectrum of politico-economic systems, and ask yourself: do these different systems provide authentic wellness and care for citizens and the environment? The COVID-19 pandemic has accelerated our understanding of a harsh reality — that we need to shift to a new economic system that respects all people’s work, and the planet.

So, how did the caring economy begin? The anthropologist Margaret Mead once gave a clear example, when she spoke of a person surviving a broken femur bone thanks to the care of others. Civilization began with the protection and care of individuals. Mead asserted that the act of caring was the first building block of human civilization. 

Women 4 Solutions is a global network of women entrepreneurs who promote inclusive, regenerative and triple impact businesses. 

Inspired by four decades of research and activism by Dr. Riane Eisler, Founder and President of The Center for Partnership Studies, we should see the critical pillars of the caring economy as such:

1. To Value and Make Visible Caring for the Environment

As late as 2009, leaders worldwide couldn’t find a way to fight climate change, and the Copenhagen Climate Summit turned out to be an absolute failure. Fast forward six years, and we have finally seen some progress. At the 2015 Paris Climate Summit, many nations, for the first time in our civilization’s history, agreed to pursue collective climate action as the only way to deal with this issue.

Today COVID-19 has shown us that when a public health crisis arises, governments can take quick, sweeping action. So, why have governments worldwide still not taken any real action against climate change? The global pandemic has also shown us that companies that were more environmentally and socially responsible — the ones that cared for their employees and environment — did relatively better. Seeing this accelerated transformation gives us hope — from traditional business values with purely profit-oriented goals, to more sustainable ones that consider all stakeholders. 

2. To Value and Make Visible “Care Work”

COVID showed us the importance of healthcare workers, 75% of whom are women. Their pay does not match the dedication and risks they take. In addition, research shows that American women do seven additional years of free care work compared to their male counterparts. 

The work of care is invaluable to a functioning society and a necessity that capitalist, socialist, and communist countries take for granted. Many studies show that the Status of Women Predicts the Quality of Life of everybody around them. However, in today’s world, If women are discriminated against in the workplace and their home, and if women do most of the care work for free in their families and work for underpaid wages in the market, a nation’s overall quality of life is negatively affected. Have you considered that our massive economic inequalities exist because currently, we fail to value this care work fully?              

3. To Invest in the development of early childhood education: our most important asset

COVID has shown us that all humans, more than ever before, need to collaborate, be resilient, and flexible. To bring those skills to work and home, research shows that the quality of care and education received in the early years of childhood is important . A plethora of other research shows that early childhood experiences directly impact our brain development. Therefore, this will determine later, as adults, how these children will think, feel, act, and even vote. At an early age, children learn what is “normal,” moral, and even inevitable. What is worrisome is that in some cultures, children learn that “one kind of human is more valued than another.” This explains why preserving a rigidly male-dominated, “traditional” family is a priority for authoritarian regimes and religious fundamentalists. Children in these conditions learn another daunting lesson: that to fit into a dominating or hierarchical system they shouldn’t question orders (authority), no matter how unjust. This is one reason why totalitarian regimes survive — because there is tolerance for violence and fear.                                    

4. To Pursue Transparency and Metrics on the Caring Economy: changing our measures of economic health

We measure what we want to grow and improve. The most widely recognized measure of economic health is GDP, created more than one hundred years ago. Mass production and technology have changed since then, and the metrics used to measure success need to adapt to our new reality — one that reflects an authentic measure of the quality of life. One of failures of GDP is that it considers “productive” many activities that do harm, and even take lives: cigarette sales or fast food, as just two examples.

Another example of the failure of GDP metrics is that it doesn’t subtract “externalities,” for example, the cost of natural disasters caused by climate change or a company’s disregard of nature (which might appear as a positive on their balance sheets).

Not only does GDP regard some negatives as positives, but it also fails to include as productive the care work found in households. This, despite studies that show that if it were included, it would represent between 20% – 50% of GDP. Riane Eisler’s Social Wealth Economic Indicators is an excellent alternative for evaluating a nation’s prosperity authentically.

However, none of the suggestions above, that could add to GDP metrics, are taken into consideration by conventional economists and governments. It’s also not taught in schools and universities, so it’s up to likeminded people such as myself and colleagues at Women 4 Solutions to create awareness and action.

COVID has created more gaps between the have-and have-nots worldwide, in addition to some severe environmental problems. Let’s take a look at our current reality: it takes just one infected person to unleash chaos and country-wide shutdowns — the “butterfly effect” of mathematical chaos theory: “that something as small as the flutter of a butterfly’s wing can ultimately cause a typhoon halfway around the world,” becomes a reality. 

COVID reinforces the idea that our planet has become a “village,” and technology is still rapidly scaling our interconnected world. It’s now clear that climate action can only be accomplished if all nations collaborate with global goals.

Thus, we have clear proof that we cannot act in isolation any longer. We need a sense of urgency to transform our economic values and systems into something that all humans have had in common from the beginning: caring for each other! 

Learn more about the Caring Economy and do something every day to take care of our planet and people!                   

Electric “Elephant” In Germany De-ices Aircraft

The fleet of de-icing vehicles at Munich Airport has received powerful and environmentally friendly support. Recently, an all-electric “Elephant e-BETA” from Danish manufacturer Vestergaard has been used for de-icing aircraft.

According to the manufacturer, the “Elephant e-BETA” is the first electric de-icing vehicle. The spray arms and nozzles driven by electric motors perform the de-icing of aircraft silently and effectively and the heart of the vehicle is a large lithium-ion battery power pack that enables the electric de-icing of around 10 to 15 aircraft. The battery allows the de-icing vehicle to complete around two to three hours of operation without recharging.

The vehicle still drives to the de-icing areas with a conventional diesel engine, but at the aircraft site itself, the engine is switched off, and the all-electric de-icing begins. Elephants are known to have great endurance and exceptional sensitivity, and the Danish manufacturer adopted the Elephant e-BETA name to demonstrate that these attributes of nature can be applied to technology and machines that perform important jobs, while reducing environmental footprints.

Compared with conventional de-icing vehicles, the electric version can avoid up to 87% of the CO2 emissions caused by traditional vehicles. The vehicle is the latest initiative to be added to Munich Airport’s climate strategy, which envisages the airport operating in a CO2-neutral manner by 2030.

Trust Is the New Currency. Here’s How to Build It

You’ve heard the cliché: trust is the grease that lubricates business. Without it, transactions become time-consuming and expensive because everything must be negotiated, tested, verified, and, perhaps, litigated. Innovation and nimbleness suffer. Partners and consumers go elsewhere.
The confidence needed to try the next new thing evaporates.

Trust in government, science, NGOs, business, and other major institutions has been eroding for decades. Business stands out as the exception. In Edelman’s 2021 Trust Barometer report, business is the only institution seen by people worldwide as both ethical and competent. What are the implications for business leaders? Does it create an opportunity? An obligation?

The basis of trust is changing. Throughout most of human history, trust required proximity: you learned who to trust by observing the behaviors and hearing the stories of people you knew and encountered. To use lodging as an example: when traveling, you stayed with people you knew or places endorsed by people you knew. Proximity trust became less effective as society industrialized, mobilized, and urbanized. For society to function, trust needed to come from different sources. People needed to learn how to trust food that came from afar, currency based on credit, dependability based on brands, and expertise based in professions. A new source of trust emerged to replace our own eyes and connections: referees, regulators, authorities, experts, watchdogs, and gatekeepers. Trust became an attribute sought, earned, managed, and protected by brands, political parties, media outlets, professions, universities, science, government, and other institutions. To continue the lodging example, we trusted where to stay based on a hotel brand’s reputation.

Institutional trust is eroding for three reasons:

  1. Declining accountability: not all people and institutions get punished for wrongdoing.
  2. End of expertise: eroding confidence in gatekeepers and referees such as scientists, professionals, and other experts.
  3. Echo chambers: segmented media that limits access to some information while reinforcing access to other information.

In Who Can You Trust, Rachel Botsman argues that we are living through a trust transition. A new form of trust — distributed trust — is emerging and it is transforming markets and governance. Trust has turned on its head. Rather than flowing vertically, down to users from experts and brands, it now flows horizontally, from and among other people and, in some cases, from and among programs and bots. The consequences, good and bad, cannot be underestimated. How should you respond?

All three trust models are similar in that they rely on the following three evaluations: Is the actor competent? Is the actor reliable? Is the actor honest? It doesn’t matter if you decide whether to trust a bank, lawyer, neighbor, hotel, or renter; you will evaluate the same three questions. Distributional trust differs from institutional or proximate trust in how these evaluations are conducted and shared.

Distributed trust is supported by digital technology that allows crowdsourcing evaluations from the users — consumers, citizens, lodgers, renters, you, me, everyone. Continuing the lodging example, Airbnb’s trust model relies on transparent evaluations. Renters evaluate lodgers using evaluations posted by other renters and lodgers evaluate renters using evaluations posted by other lodgers. Your evaluation matters in a distributed trust model because it impacts others’ reputation just as their evaluation impacts your reputation. The towels you would leave on the floor of a hotel you hang up in an Airbnb, because the lodger’s evaluation matters to your online reputation and ability to find subsequent lodging opportunities.

How are businesses responding to the changing nature of trust? You will be familiar with the following innovations, but thinking about them through the lens of trust may help you see new opportunities:

  • Branding: Sophisticated monitoring of social media and timely response to critiques and compliments. Good consumer service and highly visible corporate social responsibility.
  • Employee Recruitment and Retention: Co-create, promote, monitor, and report tangible, meaningful, and visible corporate social responsibility mission and metrics. Distribute responsibility for deciding who is an acceptable client and what is an acceptable project.
  • Community Operations and Relations: Provide clear, transparent, accessible metrics about economic, social, and environmental impacts.
  • Investors and Access to Capital: Monitor, report, and manage for indicators such as those developed by the Sustainable Accounting Standards Board.
  • Supply Chains and Other B-to-B Arrangements: Demand, monitor, report, and base decisions on sustainably accounting metrics such as CDP and GRI. Organize and engage in roundtables such as Responsible Soy or Sustainable Beef.
  • Consumers: Meaningful and actionable product certification and labeling.
  • Purchasing Agents: Engage organizations such as the Sustainable Purchasing Leadership Council.

Of course, there is a potential dark side to distributed evaluation. Botsman describes an Orwellian-like trust-scoring system in China called the Social Credit System that rates its citizens’ trustworthiness based on their honesty in government affairs, commercial integrity, societal integrity, and judicial credibility. The system is currently in prototype, and the details are not exact, but it might evaluate everything from bill paying to court appearances to online browsing activity. The resulting “Citizen Score” would help everyone assess your trustworthiness and could be used to determine your eligibility for a mortgage, employment, where your children attend school, or even just your chances of getting a date.

What is next for your organization?

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