Mark Graban is an internationally-recognized consultant, published author, professional speaker, and influencer. His latest book, "Measures of Success," builds upon his experience working for manufacturing, software, and healthcare organizations, and reveals how to best manage and improve the systems that produce optimum results.
Many organizations embrace the idea of setting objectives and key results (or OKRs). Where we see a performance measure in an organization, we usually see a target. That’s the reality of modern organizations. But, leaders often spend a lot of time debating whether this year’s target should be something really specific, such as the possibly […]
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