Hamza Shayk is founder of BridgeCap Consulting in New York. He improves individual and organizational performance by resolving complex business challenges for the C-Suite and Board in situations that require a comprehensive view of a strategy, operations and finances.
I’ve been a loyal Starbucks customer for 20+ years, mainly because of their service and product consistency. However, one of the locations close to me has become a true test of patience: Horrible attitude towards customers, lack of consistency in drinks, and, worst of all, employees backbiting about each other, superiors, and the company to […]
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