Why Do Smart Leaders Ignore Serious Risks in a Post-COVID World (and What to Do About It)

When a threat seems clear to you, it’s hard to believe others will deny it. Yet intelligent people deny serious risks surprisingly often. A case in point example comes from my experience helping a mid-size regional insurance company conduct a strategic pivot to thrive in the post-COVID world in January 2021. While doing a pivoting audit, I observed […]